Commissions & Sales Operations Specialist

EverCommerce

. Support development of annual and quarterly incentive compensation strategies aligned with company revenue goals .

Posted 10/20/2026full-timeRemote • United StatesJuniorMid-Level💰 $70,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the end-to-end commissions cycle, including data validation, calculation, and payout delivery, while leveraging tools like Salesforce and CaptivateIQ. Proficient in performance analytics to assess compensation strategies and ensure alignment with revenue goals.

Highest-signal resume keywords

Salesforce ProficiencyCaptivateIQ ExperienceMonthly Commissions Cycle ManagementPerformance AnalyticsExcel / Google Sheets Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commissions CalculationData ValidationPerformance AnalyticsSOP DevelopmentDiscount ReconciliationSales Performance MonitoringCommission Dispute ManagementFinancial ReportingData Integrity ManagementRevenue Gap Investigation

Soft Skills

Attention to DetailClear CommunicationProblem-Solving

Tools & Technologies

SalesforceCaptivateIQXactlyCPQ ToolsAI Tools

Industry Keywords

Sales OperationsRevenue OperationsFP&AFinanceSaaS Environment

About the role

Key responsibilities & impact

Support development of annual and quarterly incentive compensation strategies aligned with company revenue goals
Monitor plan effectiveness using performance analytics and recommend adjustments
Own the end-to-end monthly commissions cycle, including data pull, validation, calculation, and payout file delivery
Calculate and distribute commissions and incentives, including monthly reports and calculators
Support implementation of compensation systems such as CaptivateIQ
Develop reporting and dashboards tracking sales performance versus compensation outcomes
Analyze plan effectiveness, cost of sales, pay-for-performance alignment, and incentive-program ROI
Manage commission disputes by tracking the Asana log, investigating issues, and presenting recommendations for approval
Maintain the commissions source of truth and proactively flag data integrity issues
Partner with Finance on accurate, audit-ready commission accruals
Maintain compensation-plan documentation, policies, and procedures
Administer discount approval workflows and route exceptions
Reconcile approved discounts against invoiced discounts and produce variance summaries
Identify discount-request patterns and surface insights for policy updates
Ensure discounts are accurately reflected in CRM and billing systems
Monitor sales performance using Salesforce dashboards and trend analysis
Investigate revenue gaps from closed-won opportunity to billed revenue
Investigate billing discrepancies against contract terms, quotes, and Salesforce records
Support CPQ, billing, and CRM integration enhancements
Track and reconcile commercial-vendor utilization with purchase orders
Support other Sales Operations responsibilities

Requirements

What you’ll need

Bachelor’s Degree
Minimum 2 years in Sales Operations, Revenue Operations, FP&A, or a Finance/Accounting role with commissions exposure
Hands-on experience running a monthly commissions cycle using Salesforce, CaptivateIQ, Xactly, or similar
Strong Excel / Google Sheets proficiency, including XLOOKUPs, pivot tables, and data validation
Experience with Customer Relationship Management tools such as Salesforce and related processes
High attention to detail and comfort owning processes where errors have direct financial impact
Clear written and verbal communication, including explaining dispute resolutions and variances
Working knowledge of AI tools for operational tasks, including LLMs or AI-assisted tools
Experience in a SaaS environment preferred
Familiarity with CPQ tools such as Salesforce CPQ or DealHub and billing systems preferred
Experience building or improving SOPs and process documentation preferred
Must be eligible to work without sponsorship in the United States

Benefits

Comp & perks

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program