Lead Forward Deployed Engineer

EverCommerce

. Embed with RCM professional services and operations teams to understand workflows, pain points, and AI/automation opportunities .

Posted 11/9/2026full-timeUnited StatesSenior💰 $170,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and deploying AI agents for revenue cycle management, with a strong focus on stakeholder engagement, compliance with HIPAA and other regulations, and the ability to translate business needs into technical solutions. Proven experience in leading operational rollouts and mentoring engineering teams to establish best practices.

Highest-signal resume keywords

AI Agent DevelopmentPython ProgrammingStakeholder ManagementSQL ProficiencyAWS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Agent DevelopmentPython ProgrammingJavaScript ProgrammingSQL ProficiencyAPI IntegrationAutomation ToolsData ModelingProduction Systems ShippingVoice Agent DevelopmentBrowser Automation

Soft Skills

Stakeholder EngagementMentoringProblem SolvingUser TrainingCommunication

Tools & Technologies

Claude CodeCursorCopilotAWS BedrockAgentCore

Industry Keywords

HealthcareRevenue Cycle ManagementHIPAA ComplianceEDI 837EDI 835Denial ManagementA/R Workflows

Tech Stack

Tools & technologies

AWSJavaScriptPythonSQLTypeScript

About the role

Key responsibilities & impact

Embed with RCM professional services and operations teams to understand workflows, pain points, and AI/automation opportunities
Lead stakeholder discovery and translate ambiguous business problems into requirements, delivery plans, and RCM success measures
Design, build, and deploy AI agents for A/R follow-up, denial management, and claim rejections
Build agents across APIs, payer and clearinghouse web portals using browser automation, and payer phone calls using voice agents
Design secure agents with least-privilege access, managed credentials, audit trails, human approval, and compliance with portal and call requirements
Implement evaluation and observability for agent quality and outcomes
Lead operational rollout through shadow and pilot phases, SOP updates, user training, and regular reviews
Partner with RCM product and engineering teams to harden proven solutions into the core platform
Advise operations and business leaders on progress, tradeoffs, and results
Mentor engineers and establish repeatable practices, patterns, and reusable components
Champion AI-assisted development across planning, design, coding, testing, review, and operations
Build secure, reliable solutions that keep PHI within AWS and meet HIPAA, SOC 2, and HITRUST requirements

Requirements

What you’ll need

8+ years of professional software engineering experience, including significant stakeholder- or customer-facing work such as forward deployed, solutions, or consulting engineering, or equivalent experience partnering directly with business teams
Hands-on experience building and shipping AI agents or LLM-powered automation that solve real business problems
Strong engineering skills in Python, JavaScript/TypeScript, or equivalent languages, with a track record of shipping production systems and integrations
Ability to run discovery, manage stakeholder expectations, and turn ambiguous or shifting requirements into working software
Experience working alongside professional services, BPO, or operations teams to roll out new tools or workflows
Strong SQL skills and experience working with APIs, data models, and integrations across multiple systems
Daily, hands-on use of AI coding and agent tools such as Claude Code, Cursor, or Copilot across the development lifecycle
Product engineering mindset focused on outcomes for users and the business
Experience with AWS Bedrock AgentCore or comparable agent runtimes and orchestration frameworks is nice to have
Experience with agent evaluation and human-in-the-loop workflows is nice to have
Experience building voice, browser-use, or computer-use agents is nice to have
Healthcare/RCM experience, including claims, EDI 837/835, eligibility, denial and A/R workflows, and HIPAA, is nice to have
Must be eligible to work without sponsorship

Benefits

Comp & perks

Hybrid or remote work, depending on location
Continued investment in your professional development
Day 1 access to robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program