Senior Director, Payments

EverCommerce

. Define and execute EverCommerce’s payments strategy across its software portfolio .

Posted 10/13/2026full-timeRemote • United StatesSenior💰 $210,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in payments strategy, product management, and driving revenue growth within the fintech and SaaS sectors. Capable of translating complex market insights into actionable plans while leading cross-functional teams to achieve measurable business outcomes.

Highest-signal resume keywords

Payments Strategy DevelopmentEmbedded Payments ExpertiseCross-Functional LeadershipFinancial Analysis and Business Case DevelopmentSaaS and API Product Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Payments Ecosystem KnowledgeMerchant AcquiringPayment FacilitationRevenue Growth MetricsBusiness Case DevelopmentPayments Risk ManagementMerchant OnboardingFraud PreventionP&L ManagementEcommerce Acceptance

Soft Skills

Executive CommunicationStakeholder InfluenceTeam DevelopmentAnalytical ThinkingIntellectual Curiosity

Tools & Technologies

Modern Product ToolsAnalytics ToolsDelivery Tools

Industry Keywords

FintechSaaSVertical SaaSPayments-as-a-ServiceACHCard NetworksPayment ProcessorsSMB CustomersEMEALATAM

About the role

Key responsibilities & impact

Define and execute EverCommerce’s payments strategy across its software portfolio
Identify and prioritize opportunities across the payments customer lifecycle, including merchant acquisition, onboarding, activation, retention, wallet share, pricing, and monetization
Translate market, customer, competitive, and financial insights into priorities and executable plans
Own outcomes including payments adoption, processing volume, revenue, retention, customer experience, and profitability
Develop business cases and recommendations for products, capabilities, partnerships, and investments
Define customer, merchant, partner, and developer needs and translate them into payments capabilities
Partner with Product and Engineering on roadmaps and investment priorities
Drive adoption of card and ACH acceptance, recurring payments, invoicing, surcharging, mobile and in-person payments, onboarding, APIs, and emerging payment experiences
Drive embedded finance strategy and growth, including instant payouts, merchant lending, consumer financing, and issuing
Shape PaySimple and EverCommerce’s broader payments platform
Establish commercialization, adoption, and measurement plans for new capabilities
Partner with Sales, Marketing, Customer Experience, and Operations to improve payments adoption and utilization
Develop understanding of merchants, SaaS partners, developers, and end customers
Establish customer and stakeholder feedback loops
Monitor competitive landscape and emerging trends in embedded payments, merchant acquiring, vertical SaaS, payment facilitation, and fintech
Use quantitative and qualitative data to identify opportunities and inform investment decisions
Lead complex cross-functional initiatives spanning Product, Engineering, Operations, Risk, Sales, Marketing, Customer Experience, Finance, and Data
Establish objectives, ownership, milestones, dependencies, success measures, metrics, and operating rhythms
Identify execution risks and remove delivery barriers
Lead, coach, and develop payments and product talent
Attract high-performing team members and foster cross-functional partnerships

Requirements

What you’ll need

10+ years of experience in payments, fintech, SaaS, product management, or related businesses, with significant experience in integrated or embedded payments
Deep knowledge of the payments ecosystem, including merchant acquiring, processors, gateways, payment facilitators, card networks, ACH, and payments risk
Demonstrated experience building, launching, commercializing, or scaling payments products and capabilities
Strong understanding of SaaS and API-based products and the role payments can play within vertical software platforms
Proven ability to translate strategy into execution and measurable business outcomes
Experience driving revenue growth, adoption, retention, processing volume, or other commercial payments metrics
Strong financial and analytical capabilities, including experience developing business cases and understanding the economic drivers of a payments business
Experience leading complex, cross-functional initiatives in matrixed organizations
Strong executive communication skills and ability to communicate complex payments concepts clearly to technical, commercial, and executive audiences
Demonstrated ability to influence stakeholders and drive decisions without relying solely on organizational authority
Strong talent assessment, coaching, and team-development capabilities
High intellectual curiosity and willingness to dive deeply into customer problems, data, economics, technology, and operational processes
Bachelor’s degree or equivalent professional experience
Experience with payment facilitation, embedded payments, or payments-as-a-service models
Experience serving SMB customers and/or vertical SaaS businesses
Experience with merchant onboarding, underwriting, risk, fraud, and payments operations
Experience working with payment processors, acquiring banks, card networks, and other financial-services partners
Experience managing or influencing P&L performance
Familiarity with modern product, analytics, and delivery tools
Candidates must be eligible to work without sponsorship
Ability to understand and drive ecommerce and card-present acceptance in EMEA, ANZ, and LATAM markets

Benefits

Comp & perks

Flexibility to work in-office, remotely, or hybrid within your country of employment
Robust health and wellness benefits
Continued investment in professional development
401(k) with company match
Flexible and generous paid time off
Employee Stock Purchase Program
Performance-based bonus