Senior Director, Payments

EverCommerce

. Help define and execute the payments strategy across EverCommerce .

Posted 10/13/2026full-timeRemote • United StatesSenior💰 $210,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in payments strategy, product management, and driving revenue growth within the fintech and SaaS sectors. Proven ability to lead cross-functional initiatives and translate complex payments concepts into actionable business outcomes.

Highest-signal resume keywords

Payments Strategy DevelopmentEmbedded Payments ExpertiseCross-Functional LeadershipRevenue Growth ManagementFinancial Analysis and Business Case Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payments Ecosystem KnowledgeSaaS Product ManagementAPI-Based Product UnderstandingPayments Product CommercializationMerchant Onboarding and Risk Management

Soft Skills

Executive CommunicationStakeholder InfluenceTeam Development and CoachingIntellectual Curiosity

Tools & Technologies

Payment ProcessorsPayment GatewaysAnalytics ToolsDelivery Tools

Industry Keywords

FintechMerchant AcquiringPayment FacilitationVertical SaaSPayments-as-a-Service

About the role

Key responsibilities & impact

Help define and execute the payments strategy across EverCommerce
Identify and prioritize opportunities across the payments customer lifecycle, including enablement, merchant acquisition and onboarding, activation, retention, wallet share, pricing, and monetization
Translate market, customer, competitive, and financial insights into priorities and executable plans
Own outcomes including adoption, processing volume, revenue, retention, customer experience, and profitability
Develop business cases and recommendations for new products, capabilities, partnerships, and investments
Define customer, merchant, partner, and developer needs and translate them into payments capabilities
Partner with Product and Engineering on roadmaps and investment priorities
Drive adoption of card and ACH acceptance, recurring payments, invoicing, surcharging, mobile and in-person payments, onboarding, APIs, and emerging payment experiences
Drive embedded finance strategy and growth, including instant payouts, merchant lending, consumer financing, and issuing
Shape PaySimple and EverCommerce’s broader payments platform for internal SaaS solutions and external partners
Establish commercialization, adoption, and measurement plans for new capabilities
Partner with Sales, Marketing, Customer Experience, and Operations to improve payments adoption and utilization
Develop understanding of merchants, SaaS partners, developers, and end customers
Monitor competitive trends across embedded payments, merchant acquiring, vertical SaaS, payment facilitation, and fintech
Drive ecommerce and card-present acceptance in EMEA, ANZ, and LATAM markets
Lead complex initiatives spanning Product, Engineering, Operations, Risk, Sales, Marketing, Customer Experience, Finance, and Data
Establish objectives, ownership, milestones, dependencies, success measures, metrics, and operating rhythms
Identify execution risks and remove delivery barriers
Lead, coach, and develop payments and product talent
Attract high-performing team members and foster cross-functional partnerships

Requirements

What you’ll need

10+ years of experience in payments, fintech, SaaS, product management, or related businesses, with significant experience in integrated or embedded payments
Deep knowledge of the payments ecosystem, including merchant acquiring, processors, gateways, payment facilitators, card networks, ACH, and payments risk
Demonstrated experience building, launching, commercializing, or scaling payments products and capabilities
Strong understanding of SaaS and API-based products and the role payments can play within vertical software platforms
Proven ability to translate strategy into execution and measurable business outcomes
Experience driving revenue growth, adoption, retention, processing volume, or other commercial payments metrics
Strong financial and analytical capabilities, including experience developing business cases and understanding the economic drivers of a payments business
Experience leading complex, cross-functional initiatives in matrixed organizations
Strong executive communication skills and ability to communicate complex payments concepts clearly to technical, commercial, and executive audiences
Demonstrated ability to influence stakeholders and drive decisions without relying solely on organizational authority
Strong talent assessment, coaching, and team-development capabilities
High intellectual curiosity and willingness to dive deeply into customer problems, data, economics, technology, and operational processes
Bachelor’s degree or equivalent professional experience
Candidates must be eligible to work without sponsorship
Preferred: experience with payment facilitation, embedded payments, or payments-as-a-service models
Preferred: experience serving SMB customers and/or vertical SaaS businesses
Preferred: experience with merchant onboarding, underwriting, risk, fraud, and payments operations
Preferred: experience working with payment processors, acquiring banks, card networks, and other financial-services partners
Preferred: experience managing or influencing P&L performance
Familiarity with modern product, analytics, and delivery tools

Benefits

Comp & perks

Flexibility to work in-office, remotely, or hybrid within your country of employment
Robust health and wellness benefits
Continued investment in professional development
401(k) with company match
Flexible and generous paid time off
Employee Stock Purchase Program
Performance-based bonus