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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management, strategic project delivery, and advanced stakeholder management, with a strong focus on team development and risk management. Proven ability to lead high-complexity projects while fostering a culture of diversity, equity, and inclusion.
Highest-signal resume keywords
Program ManagementStrategic Project DeliveryAdvanced Risk ManagementStakeholder ManagementTeam Building and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProgram-Level Financial ManagementIssue Mitigation PlanningPerformance EvaluationCreative Project Management
Soft Skills
Emotional IntelligenceProblem-SolvingFlexibilityDelegationCrucial Conversations
Industry Keywords
Advertising Agency EnvironmentHigh-Complexity ProjectsClient ReportingProcess AdherenceDiversity, Equity, and Inclusion
About the role
Key responsibilities & impact- Supervise the project management team and manage projects aligned with specific programs
- Manage the project pipeline for a client or large brand in a strategic program management capacity
- Deliver and manage creative and strategic projects/programs
- Develop program and client-level staffing plans
- Manage program and client reporting, including health, status, risks, and key milestones
- Develop issue mitigation plans and oversee onboarding plan implementation
- Manage project management team billability
- Conduct performance evaluations and goal setting for Project Coordinators, Project Managers, and Senior Project Managers
- Perform issue and escalation root cause analysis
- Facilitate retrospective meetings and share results with stakeholders
- Collaborate with the portfolio team on client road maps and improvement plans
- Develop direct reports and coach and mentor across the team
- Enforce process adherence and manage resistance
- Monitor successes and challenges and propose process and standards improvements
- Review project work output and provide feedback
- Manage and prioritize team workload
- Manage team goals and objectives across clients and projects
- Manage team escalations and proactively identify program-level risks
- Oversee program health, including budget, scope, and timeline
- Demonstrate commitment to diversity, equity, and inclusion
Requirements
What you’ll need- Bachelor’s degree or equivalent education plus professional experience required
- 7+ years of relevant experience
- Delivery and management of strategic projects and programs in an advertising agency environment
- Ability to recognize when to step in and lead high-complexity and/or high-visibility projects
- Program management knowledge and experience
- Expert knowledge about how to execute all project types
- Experience working with ambiguity and ability to mentor others in this grey area
- Advanced risk management skills
- Advanced stakeholder management skills
- Advanced reporting and program-level financial management
- Strong ability to pitch work and develop high-risk or complex estimates and timelines in a short timeframe with limited information
- Team building, mentoring/coaching, delegation, emotional intelligence, flexibility, escalation management, problem-solving, and ability to hold crucial conversations
- Ability to form strategic partnerships with stakeholders
Benefits
Comp & perks- Competitive salaries and benefits
- Reasonable accommodation during the hiring process for qualified applicants with disabilities
- Equal opportunity employment