EVERSANA

Sales

• Sell a newly approved oncology product to oncology practices in an assigned geographic territory
• Engage oncologists, oncology nurses, office staff and pharmacists in face-to-face discussions
• Develop and maintain relationships and regular communication with physicians and key thought leaders in the US
• Educate healthcare providers about the client’s oncology product, approved indications and patient support services
• Maintain high knowledge of the product, disease state, customers and territory
• Use the customer relationship management system to keep call records and account planning
• Deliver high expertise and customer service to customers
• Collaborate effectively and mobilize appropriate resources
• Complete training to understand the disease state and product positioning
• Travel to medical offices and hospitals; approximately 80% travel, with some overnight travel
• Work 40 hours per week, potentially including weekend medical meetings

Oncology Sales Representative

Recruitment

• Partner with internal and external hiring managers to support sourcing and selection of talent for the Deployment Solutions business unit
• Actively source passive high-performing talent and build talent pipelines for medical and sales pharmaceutical and life science professionals, including MSL, nursing, and clinical educator roles
• Build relationships and collaborate with hiring managers to clarify job requirements and expectations
• Assess candidates against appropriate criteria before launching searches
• Manage recruiting processes including sourcing, selection, offer negotiations, and pre-hire onboarding with HR Operations
• Manage multiple requisitions simultaneously
• Conduct phone and face-to-face/virtual interviews
• Assess candidates’ cultural fit and performance ability
• Provide follow-up with hiring managers and candidates throughout the recruitment process
• Improve attraction, screening, and selection processes
• Use new strategies and technologies while maintaining fiscal responsibility
• Collaborate with the Talent Acquisition team, HR stakeholders, and hiring managers to lead a positive end-to-end candidate experience
• Perform other duties as assigned

Talent Acquisition Partner – Clinical, Sales – Pharmaceutical/Life Sciences

Project Manager

• Provide administrative and project support to the recruiting team
• Source and screen candidates through job boards, social media, and employee referrals
• Schedule and coordinate interviews with candidates and hiring managers
• Manage relationships with external recruitment agencies and vendors
• Help create and facilitate offer letters while maintaining confidentiality and accuracy
• Initiate and facilitate background checks through completion
• Manage and maintain applicant tracking systems, ensuring data accuracy and compliance
• Create job postings, generate reports, and manage candidate communications
• Lead and manage multiple recruitment projects from initiation to completion
• Identify and implement process improvements to enhance talent acquisition efficiency and effectiveness
• Partner with recruiters and people leaders to coordinate interviews and ensure a positive candidate experience
• Source and manage external talent and talent communities as needed
• Ensure proper process and documentation throughout the hiring process
• Lead and participate in talent acquisition continuous improvement projects
• Demonstrate commitment to diversity, equity, and inclusion
• Complete special projects and other assigned duties

Senior Talent Acquisition Specialist – Project Manager

• Support the launch of a newly approved targeted therapy for lung cancer
• Sell the oncology product to oncology practices in an assigned geographic territory
• Engage oncologists, oncology nurses, office staff and pharmacists in face-to-face discussions
• Develop and maintain relationships with healthcare providers
• Educate healthcare providers about the oncology product, approved indications and patient support services
• Maintain high knowledge of the product, disease state, customers and territory
• Create, build and maintain relationships and regular communication with physicians and key opinion leaders in the US
• Use the customer relationship management system to maintain call records and account planning
• Deliver high expertise and customer service to customers
• Collaborate effectively and mobilize appropriate resources
• Complete training to understand the disease state and product positioning
• Travel to medical offices and hospitals, approximately 80%; some overnight travel may be necessary

• Drive appropriate utilization of TRUDHESA independently and collaboratively
• Anticipate barriers to goals and propose solutions
• Develop and implement data-driven, customer-specific territory plans
• Deliver approved product, access, and corporate messaging in person or virtually
• Handle customer objections and exceed customer expectations
• Maintain expert knowledge of the territory managed care/access environment
• Partner with Managed Markets to implement and measure initiatives supporting sales objectives
• Develop and maintain relationships with regional key opinion leaders
• Provide strategic and tactical input to commercial colleagues
• Understand and comply with regulatory requirements
• Represent Impel Pharmaceuticals professionally and ethically
• Oversee corporate resources and assets
• Perform activities within budget
• Achieve territory product sales and sales activity goals

Neurology Sales Specialist

Research Analyst

• Support a wide range of strategy, research, and communications projects
• Liaise with project stakeholders as required
• Conduct structured or systematic searches of medical literature
• Critically review, interpret, and synthesize medical literature
• Develop drafts of publications, including manuscripts, abstracts, and posters
• Develop draft technical reports and slide decks
• Liaise with key opinion leaders, including clinicians and health economists
• Review, edit, and format draft documents
• Perform quality assurance on model equations and written materials
• Develop drafts of product dossiers, value messages, marketing and sales materials, clinical summaries, and objection handlers
• Develop cost-effectiveness and budget impact models
• Parameterize and run models; review and interpret results
• Conduct meta-analyses, NMAs, and simple statistical analyses
• Develop draft statistical analysis plans
• Conduct complex statistical analyses involving individual patient data
• Run analyses using statistical software packages such as R
• Perform other duties as assigned

Research Associate

Vice President

• Lead the strategy, development, and delivery of reporting and analytics solutions for Patient Services clients
• Develop reporting, analytics, and insights solutions that deliver measurable performance against SLAs and KPIs
• Lead onsite and offshore analysts in delivering actionable reporting, analytics, and insights
• Conduct data deep dives and root cause analyses addressing access, affordability, and adherence challenges
• Support clients and business partners through operational excellence, strategic thinking, decision-making, and project prioritization
• Establish a strategic vision and roadmap for innovative analytics solutions
• Collaborate across Client Services, Operations, Product, Innovation, Data, and IT
• Provide strategic input across a portfolio of clients and projects
• Support business development through pitches, proposals, presentations, and marketing initiatives
• Develop scalable best practices, processes, and product offerings
• Translate data-driven insights into strategic recommendations supporting business growth and P&L objectives
• Collaborate with product owners and technical resources on business and technical requirements
• Write acceptance criteria and collaborate with QA on test plans
• Create user experience deliverables including wireframes and navigation flows
• Establish team direction, priorities, objectives, and expected outcomes
• Manage employee performance, workflows, resources, and priorities
• Build a talent pipeline; interview, select, onboard, supervise, and develop team members
• Conduct performance reviews and development discussions
• Foster accountability, collaboration, continuous improvement, and professional development

VP, Reporting & Analytics – Patient Services

People Operations

• Partner with HR leadership to understand business needs across Europe and support day-to-day HR operations
• Manage the full employee lifecycle, including hiring, onboarding, offboarding, contract changes, compensation and benefits, absence management, employee data, compliance, and employee relations
• Ensure data integrity across HR systems and tools
• Act as liaison between Shared Services in HR, Finance, and Legal and internal stakeholders
• Manage interactions with authorities and external providers related to compensation and benefits, social security, and mobility
• Support the design and implementation of competitive compensation and benefits programs
• Administer performance and talent management, recognition, morale, development, leave, disciplinary, and investigation programs
• Develop and implement HR policies and procedures in compliance with local laws
• Monitor HR trends, regulatory changes, and emerging technologies, including AI applications in HR
• Support international mobility and relocation processes
• Guide stakeholders through sensitive conversations and transitions
• Lead or support training, diversity, inclusion, and engagement initiatives
• Act as an ambassador for company culture and support internal communication
• Demonstrate commitment to diversity, equity, and inclusion through inclusive behaviors and proactive bias management
• Collaborate with European and global HR teams, Finance, Payroll, Legal, external HR partners, and service providers

People Partner

Account Executive

• Provide strategic leadership in developing and leading strategic and tactical interactive marketing plans for clients
• Counsel clients on effective marketing strategies based on research and best practices
• Maintain relationships with senior-level clients, address concerns or needs, and develop additional opportunities
• Provide research, analytical metrics, and strategic insight to develop and present effective solutions
• Oversee and lead development of complete campaign and project plans
• Oversee delivery and financial impact against budgets, target goals, and objectives with clients
• Research, develop, and collaborate with Account Directors, EVERSANA INTOUCH departments, and agency partners to develop integrated solutions
• Demonstrate commitment to diversity, equity, and inclusion
• Perform other duties as assigned

Account Director

General

• Develop and execute a strategic sales plan to achieve sales targets and related business results
• Identify and prioritize key customers, healthcare providers, and institutions to maximize product sales and market penetration
• Assess and analyze sales performance, identify improvement areas, and implement corrective measures
• Serve as the primary driver for the sales function with customers
• Collaborate with cross-functional partners on sales strategies, promotional activities, and tactics
• Monitor market trends and customer feedback to refine sales strategies
• Manage the territory expense budget efficiently and responsibly
• Maintain detailed records of expenses, sales activities, customer interactions, and other relevant data
• Stay current on HIV treatment advancements, clinical data, and scientific literature
• Adhere to applicable laws, regulations, and company policies
• Maintain ethical conduct and professionalism in customer and healthcare professional interactions
• Develop and manage an assigned territory promoting an injectable and infused HIV treatment product

HIV Therapeutic Specialist

• Meet and exceed assigned territory sales goals
• Establish working relationships with assigned Health Care Providers and Support Staff
• Communicate information on the client's neurology/epilepsy product
• Educate customers on relevant patient educational materials and programs
• Complete assigned product training and develop comprehensive disease-state and product knowledge
• Deliver core selling messages for assigned promoted products
• Meet or exceed call expectations and sales attainment goals
• Generate accurate sample and literature requests and follow up on product shipments
• Maintain database entries on targeted customer calls, product discussions, and literature requests
• Provide feedback and recommendations regarding team leadership and improvement opportunities
• Comply with company, PDMA, compliance, and regulatory policies and guidelines
• Work independently from a remote home office
• Cultivate the assigned virtual territory and remain accountable for measurable results
• Collaborate with the field specialty team to ensure product availability for patients
• Work under compensation based on overall volume/metrics and outcomes
• Demonstrate commitment to diversity, equity, and inclusion
• Perform other duties as assigned

Virtual Sales Representative – Neurology

Representative

• Sell Intrarosa and Femlyv to OB/GYNs throughout an assigned geographic territory
• Engage healthcare professionals, office staff, and decision makers in face-to-face discussions
• Promote assigned client products, maximize selling potential, and meet or exceed goals and objectives
• Maintain a high level of product, customer, and territory knowledge
• Develop and maintain relationships with healthcare providers
• Educate providers about product features, benefits, safety profile, and approved indications
• Support appropriate patient use of assigned products
• Plan, analyze, and act upon sales data within the assigned geography
• Analyze and address territory opportunities

Specialty Pharmaceutical Representative – Women's Health

Learning and Development

• Develop, deliver, execute, and manage training needs for pharmaceutical clients
• Communicate disease states, market landscapes, and product-specific materials clearly to learners
• Support evaluation, creation, and implementation of training initiatives throughout the project lifecycle
• Design and develop training content and materials
• Facilitate engaging live and virtual training sessions covering product knowledge, disease states, and selling skills
• Support development of training and home study materials for initial and follow-up training classes
• Support management of materials through legal, regulatory, and medical review
• Collaborate with interdisciplinary teams to implement dynamic learning materials, including slide presentations, workshops, reference guides, job aids, and modules
• Support Directors of Training and Project Managers through detailed project management practices and standards
• Collaborate on agenda management, Portal/Platform LMS setup, and production services
• Learn disease state, branded, and unbranded materials and implement training in a timely manner
• Provide train-the-trainer, new hire, and sustainment curriculum training
• Support sales management teams with training materials, workshops, and facilitation at National, Sales, and POA meetings
• Manage the Training Project Plan, including task management, issue escalation, risk identification, and interdependencies
• Onboard, develop, and coach field-based trainers and emerging sales representative leaders through virtual and live field rides

Senior Training Manager – Pharmaceutical Sales Training

• Design, develop, and implement training materials for current and future products
• Identify, develop, and implement advanced learning programs focused on clinical acumen, skill development, strategic partnerships, and account management
• Establish learning and development objectives and initiatives for high-performing commercial field teams
• Support new hires through onboarding, new-hire training completion, and ongoing skill development
• Collaborate with sales leadership and cross-functional departments to improve onboarding and speed to competency
• Deploy learning programs across onboarding, home-study curricula, live/virtual training programs, area/regional meetings, and national sales meetings/POAs
• Assess knowledge gaps within field teams and address them through training initiatives
• Learn new disease-state materials and implement training in a timely manner
• Evaluate training participants’ competency levels and provide detailed evaluations and feedback
• Work with sales management to formulate development plans
• Ensure activities and materials comply with internal regulatory and legal requirements
• Partner with Sales, Medical/Clinical, Legal, Regulatory, and other strategic partners to develop and deliver training
• Guide and manage the LMS administrator and distance-learning technology for commercial field teams
• Manage vendor partners from selection through content development and deployment
• Conduct presentation-skills training for speakers with medical and commercial teams
• Participate in research to support development of future training materials

Director of Training – Pharmaceutical Sales

Client Partner

• Provide oversight of assigned Medical Information clients, including implementation, ongoing management, regular touchpoints, and meetings
• Understand client needs and ensure deliverables meet KPIs and service levels
• Liaise with client stakeholders regarding EVERSANA Medical Information Contact Center services
• Escalate project issues when client performance requirements are not met
• Address client concerns about products, services, or employee interactions
• Serve as a resource for staff regarding clients, procedures, and products
• Participate in client audits and collaborate with EVERSANA Quality
• Manage client invoicing
• Mentor junior staff and provide initial and ongoing training
• Monitor staff performance and proficiency across client products and procedures
• Maintain and update client resources and reference files
• Monitor medical information inquiry processes and ensure compliance with client requirements
• Triage and respond to medical information inquiries from healthcare professionals, consumers, and payers
• Identify, research, and critically evaluate medical literature to create responses
• Write adverse event and product complaint narratives and custom medical inquiry responses
• Handle inquiries through phone, email, CRM, chat, and other platforms
• Identify adverse events and product complaints and perform compliant intake
• Coordinate product quality complaint processes with Quality Assurance, Regulatory Affairs, and complainants
• Maintain product, therapeutic area, and client-specific knowledge
• Develop Medical Information content including FAQs, Scientific Response Documents, and Custom Response Documents
• Staff scientific medical affairs booths
• Perform assigned on-call responsibilities
• Support market and competitive product research, operational improvements, field team training, and field liaison activities
• Maintain and improve contact center metrics and customer service
• Perform other assigned duties

Oncology Sales Representative

Talent Acquisition Partner – Clinical, Sales – Pharmaceutical/Life Sciences

Senior Talent Acquisition Specialist – Project Manager

Oncology Sales Representative

Neurology Sales Specialist

Research Associate

VP, Reporting & Analytics – Patient Services

People Partner

Account Director

HIV Therapeutic Specialist

Virtual Sales Representative – Neurology

Specialty Pharmaceutical Representative – Women's Health

Senior Training Manager – Pharmaceutical Sales Training

Director of Training – Pharmaceutical Sales

Medical Information Client Manager – Team Lead