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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management, strategic project delivery, and advanced stakeholder management, with a strong focus on risk management and team development. Proven ability to lead high-complexity projects while fostering a culture of diversity, equity, and inclusion.
Highest-signal resume keywords
Program ManagementStrategic Project DeliveryAdvanced Risk ManagementStakeholder ManagementTeam Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProgram-Level Financial ManagementIssue Mitigation PlanningPerformance EvaluationComplex Estimation Development
Soft Skills
MentoringEmotional IntelligenceProblem-SolvingFlexibilityDelegation
Industry Keywords
Advertising Agency EnvironmentHigh-Complexity ProjectsProcess ImprovementClient ReportingDiversity, Equity, and Inclusion
About the role
Key responsibilities & impact- Supervise project management staff responsible for projects aligned with specific programs
- Manage the project pipeline for a client or large brand
- Deliver and manage creative and strategic projects/programs
- Develop program- and client-level staffing plans
- Provide program and client reporting on health, status, risks, and milestones
- Develop issue mitigation plans and oversee escalations
- Define and implement onboarding plans
- Manage project management team billability
- Conduct performance evaluations and goal setting for Project Coordinators, Project Managers, and Senior Project Managers
- Perform issue and escalation root cause analysis
- Facilitate retrospectives and share results with stakeholders
- Collaborate with the portfolio team on client road maps and improvement plans
- Develop direct reports and coach and mentor team members
- Enforce process adherence and manage resistance
- Identify process and standards improvement opportunities
- Review project work output and provide feedback
- Manage and prioritize team workload
- Manage team goals, objectives, and escalations
- Proactively identify program-level risks
- Oversee program health, including budget, scope, and timeline
- Demonstrate commitment to diversity, equity, and inclusion
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree or equivalent education plus professional experience required
- 7+ years of relevant experience
- Experience delivering and managing strategic projects and programs in an advertising agency environment
- Ability to lead high-complexity and/or high-visibility projects
- Program management knowledge and experience
- Expert knowledge of executing all project types
- Experience working with ambiguity and mentoring others
- Advanced risk management skills
- Advanced stakeholder management skills
- Advanced reporting and program-level financial management
- Ability to develop complex estimates and timelines quickly with limited information
- Team building, mentoring/coaching, delegation, emotional intelligence, flexibility, escalation management, problem-solving, and ability to hold crucial conversations
- Ability to form strategic partnerships with stakeholders
Benefits
Comp & perks- Competitive salaries and benefits
- Reasonable accommodation during the hiring process for qualified applicants with disabilities
- Equal opportunity employment and inclusive workplace