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Field Access Manager – Diabetes
EVERSANA. Act as the main point of contact at designated accounts, providing account management support to healthcare professionals and their staff on behalf of patients prescribed approved products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient access and reimbursement processes, with a strong understanding of payer policies and specialty markets. Proven ability to manage accounts, coordinate patient services, and educate healthcare professionals on access barriers and solutions.
Highest-signal resume keywords
Patient Access ExpertisePayer Policy KnowledgeBenefit Verification ExperienceStrong Analytical SkillsCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Support ServicesPrior Authorization RequirementsMarket Access InitiativesData InterpretationSpecialty Pharmacy KnowledgeHealthcare DegreePharmaceutical Industry ExperienceUtilization Management CriteriaPediatric Endocrinology ExperienceVeeva Systems Knowledge
Soft Skills
Organizational SkillsProblem-Solving SkillsInitiativeIndependenceCommunication Skills
Tools & Technologies
Microsoft ApplicationsMicrosoft Teams
Certifications & Qualifications
Bachelor's DegreeAdvanced Healthcare Degree Preferred
Industry Keywords
Centers of Medicare & Medicaid ServicesIntegrated Delivery NetworkHUB ServicesReimbursement ServicesPharmacy FormulariesAccess/Reimbursement RoleField Sales ExperienceManaged CareCase ManagementHealthcare Practice
About the role
Key responsibilities & impact- Act as the main point of contact at designated accounts, providing account management support to healthcare professionals and their staff on behalf of patients prescribed approved products
- Educate accounts on the Patient Services program, regional payer landscape, and pharmacy channel access
- Coordinate pull-through efforts for prescribed patients across HUB, specialty pharmacy, and other channels when proper HIPAA consent is secured
- Serve as the primary face of Patient Services platforms within designated healthcare professional offices
- Partner with internal and external stakeholders to optimize patient product access
- Expand advocacy within healthcare professional offices and educate staff on access and payer approval processes
- Identify access barriers and highlight healthcare professional actions needed to overcome them
- Provide educational resources for prior authorizations, appeals, specialty pharmacy, and other access issues
- Coordinate use of patient service platforms and annual pharmacy reauthorizations
- Work cross-functionally with Sales, Market Access, Patient Services, Strategic Accounts, and other partners as a process and payer expert
- Identify and address time-sensitive market development and implementation efforts to remove access barriers and optimize adherence
- Build and execute strategic business plans for top accounts and implement market access initiatives
- Maintain knowledge of national, regional, and local payer landscapes, specialty pharmacy, utilization management criteria, Payer/PBM/SP alignment, and pharmacy formularies
- Provide field insights supporting access and patient/payer support programs
- Anticipate, navigate, and address account and patient access issues with appropriate stakeholders
- Demonstrate commitment to diversity, equity, and inclusion through development, inclusive behaviors, and proactive bias management
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree required
- Healthcare degree advantageous, including MS, RN, PA, PharmD, or similar advanced healthcare/scientific degree
- 10+ years in pharmaceutical industry with experience in payer policy and patient access
- 5+ years of experience in benefit verifications and/or prior-authorization requirements or equivalent experience in patient access
- Knowledge of Centers of Medicare & Medicaid Services (CMS) policies and processes with experience in Medicare Parts B & D
- Knowledge and understanding of specialty markets, HUB/reimbursement services and patient access programs
- Strong understanding of specialty product access/reimbursement processes including Patient Support Services programs
- Strong analytical skills to assess market dynamics, competitor activity, and continuous diabetes monitoring trends
- Ability to gather and interpret data to guide regional strategy, including understanding the role of HUB and patient claims data
- Knowledge of Integrated Delivery Network/Integrated Health Systems
- Strong understanding of Microsoft applications and ability to conduct virtual engagements via Microsoft Teams
- Ability to manage multiple priorities with excellent organizational and problem-solving skills, initiative and independence
- Proven success in working in a cross-functional environment
- Ability to conduct impactful educational presentations
- Strong knowledge of Veeva systems
- Advanced degree preferred
- Pediatric Endocrinology and/or Endocrinology experience preferred
- Previous launch experience in an Access/Reimbursement role preferred
- Previous experience in product marketing, managed care, field sales, case management, or large healthcare practice is a plus
Benefits
Comp & perks- Competitive salaries and benefits
- Reasonable accommodation during the interview and hiring process for qualified applicants with disabilities
- Diversity, equity, and inclusion commitment
- Patient-focused and inclusive culture