FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical communications, including translation, drug information dissemination, and adverse event reporting. Proficient in medical writing and maintaining high standards of customer service in healthcare settings.
Highest-signal resume keywords
Medical WritingAdverse Event ReportingTranslation SkillsMedical Information Management SystemsStrong Clinical Background
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical WritingAdverse Event ReportingTranslation SkillsClinical BackgroundDrug Information DisseminationQuality Assurance CoordinationMedical Literature EvaluationCustomer Service MetricsSafety Information AssessmentRegulatory Compliance
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationProfessional IntegrityCredibilityEthical Behavior
Tools & Technologies
Microsoft WordMicrosoft ExcelMedical Information Management SystemsSafety DatabasesWindows Applications
Certifications & Qualifications
Pharma DM PharmaMSc in Life SciencesBSc in PharmacyBiomedical SciencesAnatomy & PhysiologyHealth ScienceHuman Science
Industry Keywords
HealthcarePharmaceutical IndustryClinical SettingsMedical CommunicationsDrug InformationAdverse EventsRegulatory Authority RequirementsPost-Marketing ReportingCall Center ExperienceField Liaison Projects
About the role
Key responsibilities & impact- Provide medical communications services for healthcare providers, patients, and industry clients
- Translate English documents into the target language or vice versa and deliver translated responses by phone or in writing
- Triage and respond to drug information inquiries from healthcare professionals and consumers/patients
- Disseminate drug information verbally or in written correspondence
- Identify adverse events and product complaints during customer interactions
- Perform intake to generate initial adverse event and product complaint reports in compliance with company and client SOPs
- Fulfill local regulatory authority requirements for post-marketing adverse event reporting
- Assess what safety information must be obtained and the appropriate depth of information collection
- Write adverse event and product complaint narratives and medical inquiry custom responses
- Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants
- Evaluate medical literature and develop written drug information for healthcare professionals
- Support market and competitive product research, system development, sales training, and field liaison projects
- Perform medical writing and assigned on-call duties
- Maintain and improve Medical Communications Call Centre customer service and process metrics
Requirements
What you’ll need- Life Sciences or healthcare degree or equivalent
- Strong clinical background
- Excellent verbal and written communication skills
- English C1 level obligatory
- Strong translation skills
- Preferred Pharma D / M Pharma, MSc in Life Sciences or healthcare, or related degrees such as BSc/MSc in Pharmacy, Biomedical Sciences, Anatomy & Physiology, Health Science, or Human Science
- Preferred experience in call center, medical information, pharmaceutical industry, clinical settings, and medical writing
- Fluent English
- Computer proficiency in Microsoft Word, Excel, and other Windows applications
- Experience with Medical Information Management Systems, Safety Databases, or equivalent
- Legally eligible to work in the European Union or the UK
- Ability to work Europe working hours between 8am–6pm CET Monday–Friday
- Ability to travel up to 10%
- Ability to work assigned on-call responsibilities
- Professional integrity, credibility, character, and ethical behavior
Benefits
Comp & perks- Full-time employment
- Home office-based work or European Hub Office
- Day off in lieu when working on Bank Holidays
- Travel generally not required; travel up to 10%
- Great Place to Work certified employer
- Inclusive and diverse workplace
- Equal Opportunity Employer