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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex projects through the full lifecycle, including strategic planning, risk management, and resource allocation. Proficient in utilizing PMO standards and project management tools to ensure successful delivery and stakeholder communication.
Highest-signal resume keywords
Project Management Office (PMO) StandardsComplex Project DeliveryRisk Assessment and MitigationProject Management Information Systems (PMIS)Client-Facing Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Lifecycle ManagementBudget ManagementProject ForecastingScope ManagementChange ManagementBurn AnalysisTimeline CreationEstimation TechniquesResource PlanningCreative Project Planning
Soft Skills
Critical ThinkingProblem-SolvingNegotiationInfluencing Decision-MakingTeam Leadership
Tools & Technologies
WorkfrontTFSSmartsheetMS ProjectMicrosoft Office Suite
Industry Keywords
Pharmaceutical ExperienceAdvertising ExperienceAgency of Record (AOR)Digital Agency of Record (DAOR)Project Artifacts
Tech Stack
Tools & technologiesTFS
About the role
Key responsibilities & impact- Lead internal day-to-day operations and delivery for strategic, creative, and medium-to-high complexity projects
- Manage full lifecycle delivery of complex, technical, strategic, and creative projects
- Develop and manage project timelines, estimates, risk registers, communication plans, burn reports, and change logs
- Lead estimation, project budget, staff planning, and timeline creation
- Lead project kickoffs and status meetings
- Create, review, and distribute meeting recaps
- Oversee and develop Project Managers and Project Coordinators in writing actionable recaps
- Develop financial forecasts and facilitate monthly billing, analysis, and action
- Assist with SOW development, program Gantt charts, and change orders
- Identify, evaluate, log, communicate, and mitigate project-level and program-level risks
- Identify project staffing needs and maintain accurate resource plans
- Resolve scope, schedule, resource, budget, quality, and communication conflicts
- Ensure project artifacts are stored in enterprise systems such as Workfront and TFS
- Apply Intouch delivery processes and PMO standards
- Mentor and support training for Project Managers and Project Coordinators
- Act as first escalation point for Project Managers and Project Coordinators
- Keep management informed and escalate issues when necessary
- Participate in candidate interviews as needed
- Monitor team morale, model inclusive behaviors, and proactively manage bias
Requirements
What you’ll need- Bachelor's degree or equivalent education plus professional experience required
- Three to five years of experience in a PMO role
- Pharmaceutical or advertising experience preferred (AOR or DAOR)
- Advanced understanding and application of PMO standards and processes
- Experience leading complex technology, strategy, and creative projects
- Ability to develop creative, strategic, or technical project plans
- Experience leading diverse functional groups and project teams
- Understanding of project forecasting and reforecasting
- Expert project and program burn analysis and remediation
- Scope and change management tracking and adherence
- Comfortable with client-facing communication
- Strong critical thinking and problem-solving skills
- Ability to anticipate, assess, and mitigate risk
- Ability to build trust, negotiate, and influence decision-making
- Strong ownership and accountability
- Experience with Project Management Information Systems such as Workfront, Workfront Proof, Smartsheet, and MS Project
- Strong understanding of Microsoft Office Suite, specifically Excel
- Launch experience is a plus
Benefits
Comp & perks- Remote work options
- Competitive salaries and benefits
- Reasonable accommodation during the hiring process
- Inclusive culture and Equal Opportunity Employer
