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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex technical, strategic, and creative projects while applying PMO standards and processes. Proficient in project lifecycle management, risk mitigation, and effective communication with diverse stakeholders.
Highest-signal resume keywords
Project Management Office (PMO) StandardsComplex Project DeliveryRisk ManagementWorkfront ExperienceBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Lifecycle ManagementProject ForecastingScope ManagementChange ManagementBurn AnalysisStrategic PlanningCreative Project PlanningTechnical Project PlanningDecision-MakingProblem-Solving
Soft Skills
Critical ThinkingNegotiationInfluencingTeam LeadershipCommunication
Tools & Technologies
WorkfrontWorkfront ProofSmartsheetMS ProjectMicrosoft Office Suite
Industry Keywords
Pharmaceutical ExperienceAdvertising ExperienceAccount ManagementDiverse Functional GroupsClient-Facing Communication
Tech Stack
Tools & technologiesTFS
About the role
Key responsibilities & impact- Lead internal day-to-day operations and delivery for strategic, creative, and medium-to-high complexity projects across one or more brands
- Manage full lifecycle delivery of complex technical, strategic, and creative projects from inception to completion
- Develop and manage project timelines, estimates, risk registers, communication plans, burn reports, and change logs
- Lead estimation, project budget, staff planning, and timeline creation processes
- Lead project kickoffs and status meetings
- Create, review, and distribute meeting recaps; mentor Project Managers and Project Coordinators on actionable recaps
- Develop financial forecasts and facilitate monthly billing, analysis, and action
- Assist with annual and project-based statements of work and change orders
- Provide input to program Gantt charts
- Identify, evaluate, log, communicate, and mitigate project- and program-level risks
- Identify staffing needs and maintain accurate resource plans
- Resolve scope, schedule, resource, budget, quality, and communication conflicts
- Ensure project artifacts are stored in enterprise systems such as Workfront and TFS
- Apply Intouch delivery processes and PMO standards
- Mentor and support training for Project Managers and Project Coordinators
- Act as first escalation point for Project Managers and Project Coordinators
- Keep the direct manager informed and escalate issues to leadership when appropriate
- Participate in candidate interviews as needed
- Monitor team morale, address issues, model inclusive behaviors, and proactively manage bias
Requirements
What you’ll need- Bachelor's degree or equivalent education plus professional experience required
- Three to five years of experience in a PMO role
- Pharmaceutical or advertising experience preferred (AOR or DAOR)
- Advanced understanding and application of PMO standards and processes
- Experience leading complex technology, strategy, and creative projects
- Ability to develop creative, strategic, or technical-heavy project plans
- Experience leading diverse functional groups and project teams
- Understanding of project forecasting and reforecasting throughout the project lifecycle
- Expert project and program burn analysis and remediation
- Scope and change management tracking and adherence
- Comfortable with client-facing communication
- Strong critical thinking and problem-solving skills; ability to anticipate, assess, and mitigate risk
- Ability to build trust, negotiate, and influence decision-making with Account, SMEs, clients, partner agencies, and third-party vendors
- Strong ownership and accountability
- Strong decision-making and implementation skills, especially under uncertainty
- Experience with Workfront, Workfront Proof, Smartsheet, or MS Project
- Strong understanding of Microsoft Office Suite, specifically Excel
- Launch experience is a plus
Benefits
Comp & perks- Competitive salaries and benefits
- Reasonable accommodation during the hiring process for qualified applicants with disabilities
- Inclusive culture and Equal Opportunity Employer commitment
