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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing virtual sales teams within the healthcare and pharmaceutical sectors, with a strong focus on achieving sales goals, compliance, and team development. Proficient in utilizing digital engagement strategies and analytical skills to drive performance and customer adoption.
Highest-signal resume keywords
Virtual Sales Team ManagementHealthcare/Pharma ExperienceClient Alignment and InteractionDigital Engagement StrategiesSales Metrics Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Goal AchievementAnalytical SkillsTeam CoachingCall Guide DevelopmentKPI ReportingQuality Assurance MonitoringSOP CreationCRM ConfigurationPerformance ManagementTraining and Development
Soft Skills
Interpersonal SkillsTeam ManagementOrganizational SkillsCollaborationCommunication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft SharePointCRM Systems
Industry Keywords
Obstructive Sleep ApneaSleep MedicinePulmonologyEar/Nose/Throat (ENT)NeuromuscularRespiratory MarketsComplianceRegulatory GuidelinesOmnichannel EngagementLaunch Experience
About the role
Key responsibilities & impact- Meet and exceed assigned national sales goals
- Hire, lead, coach, and manage a virtual sales team for a client’s obstructive sleep apnea product
- Oversee daily activities and provide ongoing team and virtual sales leadership
- Act as liaison between client sales leadership and EVERSANA
- Integrate with client field leadership and serve as the client’s single point of contact
- Oversee program operations and participate in marketing strategy discussions
- Provide input on targeting, messaging, and collateral needs during pre-launch and post-launch phases
- Develop call guides for the virtual sales team using client sales goals and product messaging
- Monitor sales metrics and coach the team to meet or exceed brand and KPI objectives
- Prepare weekly representative statistics, call trending, program summaries, and other KPI reports
- Build and lead monthly and quarterly business reviews with the client
- Establish regular client meetings to foster collaboration, alignment, and learning
- Establish and manage the HCP sample management process
- Serve as team point of contact for CRM technical issues
- Co-create and maintain SOPs, work instructions, list management, CRM configuration, and project tracking documentation
- Maintain knowledge of company policies, PDMA, compliance, and regulatory guidelines
- Manage team productivity, staffing needs, and team culture
- Facilitate individual and team development and performance management
- Establish performance expectations and oversee compliance and policy adherence
- Monitor calls and schedule virtual ride-alongs for coaching
- Administer personnel actions including salary changes, promotions, transfers, discipline, and discharge
- Train virtual sales representatives on systems, processes, compliance, customer service, sales, and products
- Perform bi-weekly quality assurance monitoring and evaluation of virtual sales calls
- Guide the team through evolving responsibilities and objectives
- Lead high-quality unbranded educational presentations and materials
- Support HCP engagement, field insights, post-launch call plans, field penetration, and expansion to high-priority HCP targets
Requirements
What you’ll need- Four-year Bachelor's degree from an accredited university or college OR equivalent experience required
- 4+ years managing virtual sales teams in the healthcare/pharma environment
- 2+ years in a virtual pharmaceutical sales capacity, inside sales, customer success, tele-sales, or omnichannel engagement
- Excellent interpersonal and team management skills
- Experience with Client alignment and interactions at all levels
- Proficient in Microsoft Word, Excel, PowerPoint & SharePoint
- Strong analytical and organizational skills
- Experience in sleep medicine, pulmonology, Ear/Nose/Throat (ENT), neuromuscular, or respiratory markets preferred
- Prior launch experience highly desirable
- Experience in cross-functional, collaborative roles
- Demonstrated success utilizing digital engagement strategies to drive customer adoption and business performance
Benefits
Comp & perks- Competitive salary
- Lucrative bonus potential
- Paid time off
- Company paid holidays
- Excellent training
- Employee development programs
- 401K plan with an employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Comprehensive employer benefits
- Reasonable accommodation during the hiring process