Virtual Territory Business Manager – West Region

EVERSANA

. Drive demand generation, customer engagement, and business performance within an assigned territory .

Posted 9/18/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in virtual pharmaceutical sales and customer engagement, with a strong focus on ophthalmology and inherited retinal diseases. Proven ability to develop strategic account plans and leverage digital engagement strategies to drive business performance and customer adoption.

Highest-signal resume keywords

Ophthalmology ExperienceVirtual Pharmaceutical SalesStrategic Account ManagementCustomer Relationship DevelopmentDigital Engagement Strategies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pharmaceutical SalesCustomer EngagementMarket AnalyticsCompetitive IntelligenceAccount PlanningPatient Identification ProcessesDisease State EducationProduct CommercializationBusiness Performance MonitoringRemote Engagement Channels

Soft Skills

CommunicationCollaborationInfluencingRelationship BuildingProblem Solving

Tools & Technologies

CRM SystemsDigital Communication ToolsWebinar PlatformsVideo Conferencing Software

Industry Keywords

Ophthalmology Market LandscapeInherited Retinal DiseasesGenetic TestingSpecialty HealthcareRare Disease Launch

About the role

Key responsibilities & impact

Drive demand generation, customer engagement, and business performance within an assigned territory
Support pre-launch and post-launch commercial activities
Execute approved strategic and tactical plans to achieve territory objectives
Drive launch readiness, product commercialization, and sustained business growth through primarily digital and remote interactions
Develop trusted partnerships with retina specialists, ophthalmologists, optometrists, genetic counselors, academic medical centers, referral networks, and other healthcare stakeholders
Educate stakeholders on disease state and identify appropriate patients
Support adoption of innovative therapies
Use customer insights, market analytics, competitive intelligence, and territory performance data to identify opportunities and prioritize accounts
Anticipate barriers to adoption and implement targeted strategies
Collaborate with Market Access, Marketing, Medical Affairs, Commercial Operations, and field-based teams
Engage healthcare professionals and support staff through telephone, video conferencing, email, and approved digital channels
Translate national brand strategy into a territory business strategy and tactical plan
Conduct pre-call planning, clinical messaging, patient access education, virtual customer engagements, presentations, webinars, and remote educational programs
Monitor lead and lag indicators and escalate competitive intelligence and field insights to sales leadership
Maintain accurate documentation of customer interactions, account plans, and territory activities in approved CRM systems
Report to the Regional Sales Director

Requirements

What you’ll need

Bachelor’s degree in a related field
Minimum of 3-5 years of pharmaceutical, biotechnology, specialty healthcare sales, inside sales, virtual sales, or customer engagement experience
Demonstrated record of business success
Ophthalmology experience strongly preferred
Virtual pharmaceutical sales or omnichannel customer engagement experience preferred
Strong understanding of ophthalmology practices, retina centers, academic medical centers, referral networks, and the ophthalmology market landscape
Knowledge of inherited retinal diseases, ophthalmology treatment pathways, and patient identification processes preferred
Demonstrated ability to develop, execute, and manage strategic account plans in a virtual environment
Proven success developing customer relationships and influencing treatment adoption through remote engagement channels
Existing relationships with ophthalmologists, retina specialists, IRD specialists, genetic counselors, and key opinion leaders highly valued
Experience supporting therapies requiring genetic testing or specialty patient identification processes preferred
Rare disease launch experience preferred
Virtual pharmaceutical sales, inside sales, customer success, tele-sales, or omnichannel engagement experience preferred
Demonstrated success using digital engagement strategies to drive customer adoption and business performance
Ability to effectively communicate approved clinical and scientific information while complying with company policies and regulatory requirements

Benefits

Comp & perks

Competitive salaries and benefits
Reasonable accommodation during the hiring process for qualified applicants with disabilities
Inclusive workplace and Equal Opportunity Employer