VP, Client Services

EVERSANA

. Own senior-level client and agency partner relationships beyond day-to-day operations .

Posted 10/26/2026full-timeRemote • Illinois • United StatesLead💰 $143,170 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing senior-level client relationships and leading integrated marketing strategies within the pharmaceutical and healthcare sectors. Proven ability to achieve P&L targets and deliver business results through effective collaboration and thought leadership.

Highest-signal resume keywords

Client Relationship ManagementIntegrated Marketing LeadershipP&L ManagementCross-Functional Team LeadershipNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Integrated MarketingDigital MarketingP&L ManagementProject ManagementRisk AssessmentCreative ThinkingAnalytical SkillsProblem-SolvingStaffing Needs AssessmentThought Leadership

Soft Skills

Interpersonal SkillsCommunication SkillsMentoring SkillsCollaboration SkillsInclusive Behavior

Industry Keywords

Pharmaceutical ExperienceHealthcare ExperienceAgency ExperienceConsultative ExperienceClient RetentionBusiness DevelopmentMarketing PlansTravel WillingnessBachelor's DegreeU.S. Employment Eligibility

About the role

Key responsibilities & impact

Own senior-level client and agency partner relationships beyond day-to-day operations
Maintain executive- and senior-level relationships to support client retention
Identify additional opportunities with existing clients
Assess and manage risk associated with clients and agency partners
Meet client and EVERSANA INTOUCH goals for account financial health, targets, and objectives
Lead coordination and development of integrated marketing plans internally and with external agency partners
Provide thought leadership within EVERSANA INTOUCH and the industry
Bring new services to clients and communicate the depth of EVERSANA INTOUCH’s offerings
Model inclusive behaviors and proactively manage bias
Deliver excellent business results through team efforts
Perform other duties as assigned

Requirements

What you’ll need

Approximately 12 to 15 years of agency, consultative, pharmaceutical and/or healthcare experience
Thought leadership for integrated and digital marketing and communications
Ability to independently manage major clients and brands
Demonstrated P&L targets met through existing and expansion business opportunities
Proven leadership and mentoring skills
Experience leading cross-functional project teams
Experience negotiating and executing agreements
Creative thinking and analytical skills
Ability to collaborate effectively at all levels and functions
Applied understanding of technical development and processes
Demonstrated problem-solving skills
Ability to determine staffing needs within account and extended teams
Bachelor’s degree required in Business, Marketing, Journalism or Communications
Demonstrated written, presentation and verbal communication skills
Excellent interpersonal skills
Ability and willingness to travel
Must be eligible for hire in select U.S. locations

Benefits

Comp & perks

Competitive salaries and benefits
Reasonable accommodation during the hiring process for qualified applicants with disabilities
Equal opportunity employment