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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical assistance and strategic insights within the financial market, utilizing SQL Server for data analysis and support ticket management through Jira.
Highest-signal resume keywords
SQL Server ExperienceFinancial Market KnowledgeNewcon Product ExperienceConsortium Operations KnowledgeHigher Education Degree
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQL CommandsData AnalysisTechnical AssistanceIncident ResolutionSupport Ticket Management
Soft Skills
Proactive Problem SolvingClient CommunicationCollaboration
Tools & Technologies
Jira
Industry Keywords
Consortium OperationsBusiness RulesApplicable Legislation
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Provide specialized technical assistance to clients
- Offer solutions and guide clients through tickets and questions raised by clients
- Act proactively by providing strategic insights for operations
- Perform analyses to support business decisions
- Participate in internal and client meetings to analyze and resolve incidents and support requests
- Handle support tickets through Jira
- Query SQL Server databases using SQL commands (SELECT)
Requirements
What you’ll need- Experience with SQL Server
- Experience working in the financial market
- Experience with the Newcon product
- Knowledge of consortium operations, including business rules and applicable legislation
- Completed higher education degree
Benefits
Comp & perks- Meal or food allowance
- Flexible benefits (Flash)
- Health insurance
- Partners offering psychological, legal, financial, and nutritional support (CLUDE, C4LIFE, and ASQ)
- Psicologia Viva
- Dental insurance
- Childcare assistance
- Assistance for children with special needs
- Fertility treatment assistance
- Extended maternity and paternity leave
- Transportation allowance or home office allowance (for remote-work contracts)
- Gympass (Wellhub) and TotalPass
- Flexible working hours
- Life insurance
- Partner benefits club
- Partnership with Sesc
- No dress code
- Birthday day off
- Beca (education incentive program)
- Profit-sharing plan or bonus, based on the achievement of targets and results
