Evertec

Recruitment

• Manage end-to-end recruitment processes for technology positions, from profile alignment through hiring
• Partner with managers and technical leaders to define requirements, competencies, and recruitment strategies
• Actively source technology professionals through specialized platforms and networking
• Identify and engage talent for strategic and hard-to-fill positions
• Assess candidates’ technical and behavioral competencies
• Manage the candidate pipeline and keep ATS systems updated with current information
• Develop strategies to strengthen the employer brand within the technology market
• Monitor recruitment metrics and propose actions to optimize results
• Ensure an excellent candidate experience throughout the recruitment process
• Build and maintain relationships with technology communities, universities, bootcamps, and technology partners

Senior Tech Recruiter – Outsourcing

Support Engineer

• Provide first- and second-level support to customers, ensuring fast, high-quality incident resolution
• Identify and analyze bugs in critical systems
• Analyze logs to diagnose failures and support issue resolution
• Use monitoring tools to track system health
• Participate in and lead war rooms, proactively mitigating incidents
• Perform database queries using SQL for investigation and support
• Support technical analyses with basic programming knowledge
• Work with highly critical banking systems focused on fraud prevention, ensuring stability, availability, and rapid incident resolution

Senior Technical Support Analyst, SQL

Systems Engineer

• Serve as the functional and systems subject-matter expert for implementation projects, including Sworks and Atomics
• Lead end-to-end implementations: assessment, planning, requirements gathering, configuration, testing, user acceptance testing, go-live, and stabilization
• Translate business needs into clear functional and technical requirements
• Ensure alignment among clients, technical teams, and operations
• Support and guide implementation, business, and technology teams
• Serve as the focal point for functional decisions
• Monitor and direct customizations, integrations, and fixes
• Assess operational impacts, risks, and priorities
• Identify risks, dependencies, and bottlenecks and propose action plans
• Ensure adherence to defined processes, standards, timelines, costs, and quality requirements
• Support clients in understanding the solution and transitioning to assisted operations
• Contribute to continuous improvement, automation, and the evolution of implementation processes
• Produce and validate functional documentation, workflows, manuals, and executive reports
• Collaborate with project management, product, development, operations, and external stakeholders

Senior Systems Analyst – Implementation

Marketing Analyst

• Plan, organize, and execute in-person, hybrid, and virtual corporate events aligned with the company’s strategic objectives
• Manage every stage of events, from the initial brief, budgets, and contracts through final delivery and results analysis reports
• Develop schedules, monitor budgets, and prepare project financial reports
• Coordinate vendors, agencies, event production companies, caterers, hotels, and other partners
• Negotiate contracts, monitor deliverables, and ensure deadlines, quality standards, and costs are met
• Plan and execute the company’s participation in trade shows, conferences, relationship-building events, brand activations, and proprietary events
• Collaborate with Marketing, Communications, Sales, Product, and Leadership teams to ensure strategic alignment
• Develop event communication and promotional plans in collaboration with internal and external teams
• Track performance metrics, prepare management reports, and identify opportunities for continuous improvement
• Ensure the best possible experience for participants, clients, partners, and executives
• Conduct site visits, manage travel logistics, and provide on-site support for initiatives when necessary

Senior Marketing Analyst – Events

Full-stack Engineer

• Develop, fix, and maintain features in applications using .NET and C#
• Analyze, investigate, and resolve bugs in existing systems
• Create, modify, and optimize SQL procedures and queries, including INSERT, DELETE, UPDATE, and debugging
• Collaborate with the development team to define technical solutions
• Participate in code reviews and contribute to the continuous improvement of processes
• Document solutions, workflows, and changes made to the system
• Reproduce and document bugs reported by clients and escalate them to the N3 support team for resolution
• Provide support and maintenance for the registration, revenue collection, billing, actuarial, and regulatory compliance modules of the Scaf product within Evertec’s pension and retirement solutions business

Junior Software Engineer

Business Analyst

• Provide specialized technical assistance to clients
• Offer solutions and guide clients through tickets and questions raised by clients
• Act proactively by providing strategic insights for operations
• Perform analyses to support business decisions
• Participate in internal and client meetings to analyze and resolve incidents and support requests
• Handle support tickets through Jira
• Query SQL Server databases using SQL commands (SELECT)

Business Analyst – Consortium

Accounting Manager

• Record journal entries in the accounting system
• Perform account reconciliations and balance sheet account reconciliations
• Support the accounting close process, ensuring the proper recording of provisions, reclassifications, and necessary adjustments within established deadlines
• Respond to internal and external audits
• Support the preparation and submission of filings such as SPED Contábil