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Inside Sales Representative
Everyday Speech. Own first response and follow-up for inbound leads across website, demos, trials, email, events, and referrals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in inbound sales processes, including lead qualification, CRM management, and effective communication. Proven ability to convert leads into opportunities while maintaining high standards of organization and responsiveness.
Highest-signal resume keywords
Inside Sales ExperienceLead Qualification SkillsCRM ManagementB2B SaaS ExperienceStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead QualificationOpportunity ManagementDeal ClosingSales Process UnderstandingCRM Hygiene
Soft Skills
Organizational SkillsCoachableAction-OrientedFollow-Through
Industry Keywords
B2BSaaSEdTechSales Development RepresentativeBusiness Development Representative
About the role
Key responsibilities & impact- Own first response and follow-up for inbound leads across website, demos, trials, email, events, and referrals
- Run discovery conversations to understand role, needs, urgency, and buying process
- Qualify inbound leads and determine the appropriate next step: self-serve, small deal close, or handoff
- Convert qualified interest into booked meetings and active opportunities
- Create and manage opportunities in the CRM with clean notes, stage movement, and clear next steps
- Close straightforward, low-complexity deals efficiently and professionally
- Re-engage stalled inbound leads through thoughtful, structured outreach
- Maintain strong CRM hygiene and funnel visibility
- Provide feedback to Marketing and Sales on lead quality, objections, and conversion friction
- Help refine qualification criteria, routing rules, and follow-up processes
- Contribute to scalable systems that improve pipeline efficiency
- Serve as a feedback loop between Marketing, Sales, and Customer Success
Requirements
What you’ll need- 2–5 years of experience in inside sales, SDR/BDR, or inbound sales
- B2B SaaS or EdTech experience preferred
- Strong discovery, qualification, and objection-handling skills
- Comfort managing high inbound volume while maintaining quality and responsiveness
- Experience closing smaller deals in addition to booking meetings for larger opportunities
- Strong CRM discipline and comfort working within defined processes and SLAs
- Clear written and verbal communication with strong follow-through
- Highly organized, coachable, and biased toward action
- Must be located within the United States, in the ET, CT, MT, or PT time zones
Benefits
Comp & perks- Cigna Health Insurance – 100% premium coverage for team members & dependents
- Dental & Vision Coverage – 100% premium coverage for team members & dependents
- 3% Employer-Match on 401(k)
- $50K Life Insurance / AD&D
- Flexible PTO Plan & Sick Leave Policy
- 16 Weeks of Paid Parental Leave
- Home Office Reimbursements
- Book & Learning Stipend
- Meaningful Employee Experience Initiatives
- Every Other Friday Off After 90 Days
- Company-wide bonuses, paid out twice per year