Solutions Architect

Evidation

. Lead technical and solution discovery with prospective and existing external customers .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $160,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in solutions architecture and technical consulting, with a strong ability to translate complex customer requirements into scalable solutions. Proficient in configuring SaaS platforms, APIs, and integrations while effectively collaborating with cross-functional teams.

Highest-signal resume keywords

Solutions ArchitectureTechnical ConsultingAPI IntegrationSaaS Platform ConfigurationRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solutions EngineeringTechnical Solution DesignRisk IdentificationFeasibility EvaluationData Flow ManagementIdentity and Authentication TechnologiesAI-Assisted ToolsImplementation PlanningConfiguration StandardsReusable Solution Architectures

Soft Skills

Effective CommunicationCross-Functional Relationship BuildingIndependent OperationStakeholder GuidancePresentation Skills

Tools & Technologies

SSOOIDCWebhooksData TransfersIntegration ToolsAI-Enabled Automation

Certifications & Qualifications

ISO 27001 Knowledge21 CFR Part 11 Knowledge

Industry Keywords

HealthcareLife SciencesDigital HealthClinical ResearchPharmaceutical Solutions

About the role

Key responsibilities & impact

Lead technical and solution discovery with prospective and existing external customers
Translate customer objectives, program requirements, and business needs into clear solution designs
Guide customers and internal teams toward solutions using existing platform capabilities and identify where new functionality may be required
Partner with Business Development and commercial stakeholders on technical presentations, platform discussions, demonstrations, proofs of concept, and feasibility assessments
Provide technical input during proposal development, scoping, and contracting
Identify technical risks, gaps, and dependencies early in the solution-design process
Review solution designs and technical sections of statements of work and contracts for feasibility, dependencies, assumptions, and delivery implications
Develop expertise in Evidation’s platforms, tools, integrations, and configuration options
Evaluate proposed solutions for feasibility, scalability, security, and operational impact
Translate customer and business needs into technical specifications for Product and Engineering
Carry solution context from design and contracting into implementation
Configure or support configuration of platform solutions, integrations, APIs, webhooks, data transfers, SSO, and OIDC
Partner with Delivery, Product, and Engineering to resolve technical issues and ensure solutions are implemented as designed
Provide technical guidance on implementation plans, configuration decisions, change requests, QA, UAT, and release readiness
Build internal knowledge of platform configuration and implementation processes
Balance delivery of existing and legacy solutions with improved tools and implementation approaches
Identify recurring customer and implementation needs and help develop AI-enabled automation
Create reusable solution patterns, standards, playbooks, and configuration guidance
Connect customers, Business Development, Product, Engineering, Implementation, and Delivery; translate feedback into product priorities and navigate complex cross-functional initiatives

Requirements

What you’ll need

5–7 years of experience in solutions architecture, solutions engineering, technical consulting, implementation, or a similar customer-facing role supporting SaaS or platform products
Demonstrated experience designing technical solutions based on complex customer and business requirements
Strong understanding of integrations, APIs, webhooks, data flows, and identity and authentication technologies such as SSO and OIDC
Ability to translate effectively between business, customer, product, and engineering stakeholders
Experience evaluating technical feasibility, defining solution requirements, and identifying risks and dependencies
Ability to understand complex platform capabilities and guide stakeholders toward scalable, supportable solutions
Experience supporting solutions through both pre-sales design and post-sales implementation
Experience using AI-assisted tools and identifying opportunities to automate technical or operational workflows
Excellent written and verbal communication skills, including the ability to present effectively to technical and executive audiences
Strong cross-functional relationship-building skills and the ability to operate independently in an evolving environment
Experience working in regulated contexts, such as ISO 27001 or 21 CFR Part 11, or the ability to develop that knowledge quickly
Preferred: experience in healthcare, life sciences, digital health, or clinical research
Preferred: experience designing solutions for pharmaceutical or clinical research customers
Preferred: hands-on experience configuring SaaS platforms and third-party software
Preferred: experience formalizing reusable solution architectures, implementation playbooks, or configuration standards
Preferred: experience partnering with Product and Engineering to improve platform capabilities based on customer and implementation needs
Preferred: familiarity with AI-enabled or agentic approaches to solution configuration, implementation, or workflow automation

Benefits

Comp & perks

Bonus
Equity
Benefits
Equal opportunity employment
Reasonable accommodation for qualified applicants with disabilities