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Evidence Action

Manager, Water Treatment Operations

Evidence Action

. Own day-to-day ground operations end-to-end, including site setup, installation quality, O&M adherence, supply and logistics, and water-quality benchmarks .

Posted 10/14/2026full-timeNew Delhi • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex field operations, including site setup, vendor performance, and operational performance metrics. Proficient in data-driven decision-making, protocol design, and team leadership in resource-limited environments.

Highest-signal resume keywords
Operational Performance ManagementData-Driven Decision-MakingTeam Leadership and StructuringTechnical Troubleshooting and CalibrationContinuous Improvement Methodologies

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Root-Cause AnalysisDosing CalibrationChlorine Residual ManagementDevice ConfigurationData ValidationPerformance ManagementSOP DevelopmentWorkflow StandardizationOperational Bottleneck DiagnosisField Logistics Management
Soft Skills
LeadershipMentorshipCommunicationCollaborationProblem-Solving
Tools & Technologies
DashboardsPerformance TrackersTraining MaterialsKnowledge Transfer Frameworks
Certifications & Qualifications
Bachelor's Degree in EngineeringMaster's Degree in Engineering or Management
Industry Keywords
Field OperationsResource-Limited SettingsTechnical Program DeliveryMulti-Site OperationsContinuous Improvement

About the role

Key responsibilities & impact
  • Own day-to-day ground operations end-to-end, including site setup, installation quality, O&M adherence, supply and logistics, and water-quality benchmarks
  • Establish the pilot's operational backbone through SOPs, workflows, and escalation paths, then standardize systems for scale
  • Run root-cause analysis on operational bottlenecks and drive continuous improvement across sites
  • Manage vendor performance, field logistics, and resource allocation in low-infrastructure settings
  • Serve as technical lead for the ILC intervention, covering dosing calibration, chlorine residual management, device configuration, and troubleshooting
  • Own operational performance across intervention sites, including real-time data validation through dashboards and raw-data review
  • Diagnose recurring technical and operational failures, design scalable solutions, and embed corrective protocols across teams and geographies
  • Collaborate with academic and technical partners, vendors, and the product team to strengthen device performance and field protocols
  • Hire, structure, and lead field and coordination teams, defining roles, KPIs, and reporting lines
  • Provide leadership, mentorship, and structured performance management to team members
  • Run performance management through trackers, dashboards, and review cadences
  • Develop tools, frameworks, training materials, and methodologies for knowledge transfer and capacity building
  • Represent the LMT with government departments, academic partners, and community stakeholders
  • Communicate insights, risks, and recommendations to ISW leadership

Requirements

What you’ll need
  • Bachelor's degree in Engineering (Civil, Mechanical, Chemical, or Environmental) or a closely related technical discipline
  • Minimum of 5-8 years of experience in technically complex program delivery, with demonstrable, including hands-on field operations and a subsequent scale-up
  • Proven experience hiring, structuring, and leading teams, ideally across dispersed geographies in rural or resource-limited settings
  • Strong ability to use data for decision-making, protocol design, and continuous improvement
  • Excellent spoken and written English, with the ability to synthesise information and produce high-quality documents to tight deadlines
  • Willingness to travel up to 40% of the time domestically
  • Master's degree in Engineering, Management, or a related discipline is desirable
  • Experience running large, multi-site field operations, ideally having taken an operation from pilot through to scale-up
  • Exceptional ability to work with minimal supervision while proactively surfacing progress and bottlenecks to leadership

Benefits

Comp & perks
  • Comprehensive health insurance with IPD and OPD provisions
  • Life and Accidental insurance
  • PF, ESIC and Gratuity as per statutory requirements
  • Mental and physical well-being benefits
  • Learning and Development benefit
  • Generous leave
  • Avenues for engagement and recognition