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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing processes, accounts receivable management, and customer service, with a strong focus on optimizing workflows and ensuring data quality. Proficient in Microsoft Office, CRM, and ERP systems, with advanced language skills in German and English.
Highest-signal resume keywords
Billing ManagementAccounts ReceivableMicrosoft Office ProficiencyWorkday ERP ExperienceCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing ProcessesAccounts ReceivableData Quality ReviewCollections ManagementInvoice Preparation
Soft Skills
Service-Oriented ApproachAttention to DetailCollaboration
Tools & Technologies
Microsoft OfficeCRM SystemsERP SystemsWorkday ERP
Certifications & Qualifications
Commercial Training
Industry Keywords
Customer InquiriesBilling DiscrepanciesPayment RemindersCustomer PortalsQuality Standards
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Prepare and send outgoing invoices
- Review service records and data quality
- Clarify billing discrepancies with customers, partners, and colleagues
- Manage collections activities and payment reminders
- Maintain customer and partner portals
- Optimize existing accounting and billing processes
- Collaborate with customers, partners, and internal teams
- Ensure deadlines, quality standards, and smooth billing processes are met
Requirements
What you’ll need- Commercial training or equivalent qualification
- Experience in billing, accounts receivable, or accounting
- Proficiency in Microsoft Office, CRM, and ERP systems
- Structured, careful, and service-oriented approach to work
- Very good German language skills (at least C1)
- Good English language skills (at least B2)
- Initial experience with the Workday ERP system would be an advantage
- Experience handling customer inquiries and a good understanding of customer service would be an advantage
Benefits
Comp & perks- Flexible working conditions and attractive part-time arrangements
- A collaborative team with short decision-making processes
- Considerable scope for initiative and personal responsibility
- The opportunity to actively shape and further develop processes
- A modern working environment at our locations in Mainz or Frankfurt
- Team events
- Country-specific benefits
