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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in provider engagement and network management, leveraging analytics to enhance provider satisfaction and digital solution adoption. Proficient in developing training content and maintaining strong relationships with stakeholders to drive operational efficiencies.
Highest-signal resume keywords
Provider Engagement ExperienceNetwork ManagementPerformance Improvement MethodologiesGenerative AI ExperienceAnalytical Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Provider EngagementPerformance ImprovementProject ManagementData AnalysisKPI Management
Soft Skills
Exceptional Communication SkillsOperational Mindset
Tools & Technologies
Digital PlatformsAnalytics Tools
Certifications & Qualifications
Associate Degree in Business AdministrationHealthcare Management
Industry Keywords
Provider Experience StrategyStakeholder ManagementPractice Support ServicesOncology EducationMarket Implementation
About the role
Key responsibilities & impact- Support execution of Evolent's provider experience strategy
- Ensure providers and payer clients achieve desired outcomes through products and services from market implementation
- Promote utilization of Evolent's digital platforms
- Identify and remove barriers creating friction for provider practices
- Serve as a trusted partner to stakeholders relying on Provider Experience expertise
- Partner with cross-functional teams to drive provider satisfaction and digital solution adoption
- Centralize and scale efficiencies and standardize practice, training, education, and provider support services
- Develop and maintain relationships with provider groups, practice administrators, and key provider stakeholders
- Pull through business rules and policy with payer clients while prioritizing provider experience
- Anticipate and triage practice issues and challenges
- Support payer client deliverables with analytics in partnership with Marketing, Product, Clinical Operations, and CSO teams
- Develop oncology education and training content
- Analyze provider product usage data and engagement metrics
- Review dashboards, manage priority KPIs, and report KPIs to clients and internal leaders
Requirements
What you’ll need- Associate degree or higher in Business Administration, Healthcare Management, or related field preferred
- Minimum of 2 years provider engagement experience
- Exceptional communication skills
- In-depth knowledge of provider engagement, network management, and performance improvement methodologies
- Proficient in leveraging best practices, a project management discipline, and strong operational mindset
- Exceptional analytical ability
- Strong alignment with corporate values
- Experience with generative AI, automation, or intelligent workflow solutions
- Ability to travel up to 10%
- High-speed internet over 10 Mbps at home
- All candidates must complete a comprehensive background check
- In-person I-9 verification required
- May be subject to drug screening prior to employment
- Government-issued photo ID required for identity verification
- Artificial intelligence tools prohibited during interviews
Benefits
Comp & perks- Work/life balance
- Flexible work arrangements
- Autonomy
- Diversity and inclusion
- Health insurance benefits
- Comprehensive benefits
- Up to 10% travel opportunity