Field Service Technician

Evolv Technology

. Support customer rollouts of Evolv’s life-saving security products .

Posted 9/29/2026full-timeDallas • Texas • United StatesMid-LevelSenior💰 $30 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, maintaining, and repairing security equipment while effectively training customer staff and managing service documentation. Strong ability to troubleshoot hardware and software issues using diagnostic tools and wiring diagrams, ensuring high-quality customer support.

Highest-signal resume keywords

Equipment InstallationHardware And Software TroubleshootingCustomer TrainingPreventive MaintenanceService Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment MaintenanceRepairUpgradesDiagnostic ToolsWiring DiagramsSchematicsScheduled Software MaintenanceReturn Merchandise Authorizations (RMAs)Inventory ManagementInvoicing

Soft Skills

Customer Relationship ManagementCollaborationIndependent WorkTeamworkCommunication

Certifications & Qualifications

Form I-9E-Verify Participation

Industry Keywords

Field ServicesSecurity ProductsPreventive MaintenanceCustomer RolloutsEvent Support

About the role

Key responsibilities & impact

Support customer rollouts of Evolv’s life-saving security products
Support product demonstrations and installations
Perform preventive maintenance, upgrades, repairs, and break fixes on field units
Troubleshoot hardware and software issues using wiring diagrams, schematics, and diagnostic tools
Document work in service reports and complete work orders and RMAs
Build and maintain strong customer relationships
Train customer employees and security staff
Lead special event support activities at strategic locations such as sports stadiums and large venues
Assist with on-the-job training of new personnel and third-party service providers
Attend team meetings and collaborate with teammates, sales executives, customer success managers, operations, engineering, and management
Report to the Field Services Manager
Travel to customer locations across the Dallas-Fort Worth region, typically 85–95% of working time

Requirements

What you’ll need

Willingness to travel frequently, approximately 85–95% of working time
Willingness to work occasional evenings, weekends, and holidays
Ability to install, maintain, repair, and upgrade equipment
Proficiency diagnosing and resolving hardware and software issues using wiring diagrams, schematics, and diagnostic tools
Ability to perform scheduled software maintenance and upgrades
Ability to train customer employees and security staff
Ability to complete expenses, work orders, and Return Merchandise Authorizations (RMAs)
Knowledge of inventory management, invoicing, and scheduling systems
Ability to work independently and collaboratively with customers, operations, engineering, and management teams
Ability to efficiently travel to customer sites across the Dallas-Fort Worth region
Must complete Form I-9; Evolv participates in E-Verify for all employees

Benefits

Comp & perks

Equity as part of your total compensation package
Medical, dental, and vision insurance
Health Savings Account (HSA)
A 401(k) plan (and 2% company match)
Flexible Paid Time Off (PTO)
Quarterly stipend for perks and benefits
Tuition reimbursement
Subscription to Calm
Eligible business expenses reimbursed in accordance with company policy