Principal Product Manager, Protection Programs

Evolve

. Define and own the vision, strategy, and roadmap for Protection Programs .

Posted 11/10/2026full-timeRemote • United StatesLead💰 $170,000 - $205,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on strategy, commercial judgment, and customer-centric decision-making. Proficient in evaluating financial metrics, managing cross-functional teams, and leveraging data to drive product success in regulated environments.

Highest-signal resume keywords

Product Management ExperienceCommercial JudgmentCustomer Discovery SkillsExperience in Insurance or FintechData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyBusiness Model DevelopmentRevenue EvaluationPricing StrategyRisk ManagementCustomer SegmentationRoadmap DevelopmentOperational ScalabilityFinancial AnalysisRegulatory Compliance

Soft Skills

Strong Communication SkillsCross-Functional CollaborationStakeholder AlignmentJudgment in Decision MakingPragmatic Problem Solving

Tools & Technologies

AI ToolsLLMsData Analytics ToolsFinancial Modeling SoftwareProduct Management Software

Industry Keywords

InsuranceFintechE-CommerceTravelProperty TechnologyVacation RentalsConsumer ServicesB2B2CPaymentsFraud Management

About the role

Key responsibilities & impact

Define and own the vision, strategy, and roadmap for Protection Programs
Build understanding of homeowners, guests, internal teams, and insurance or protection partners
Develop portfolio strategy across damage protection, travel insurance, and chargeback insurance
Own the commercial model with Commercial, Finance, and external partners
Evaluate pricing, conversion, coverage, partner economics, claims costs, and operational expense
Identify and validate growth opportunities across customer segments, distribution, packaging, pricing, and partner capabilities
Improve the end-to-end experience from selecting protection through purchase, servicing, cancellation, and claims
Partner with go-to-market teams on positioning, packaging, channel strategy, and enablement
Work with Operations, Claims, Support, Legal, Compliance, and partners to make rules and service processes reliable and scalable
Use customer research and data to monitor adoption, conversion, retention, claims trends, customer satisfaction, and unit economics
Lead cross-functional work through discovery, business case, definition, delivery, launch, and iteration
Communicate tradeoffs across customer experience, commercial return, risk exposure, and operational complexity
Represent customer voice and portfolio health in product decisions

Requirements

What you’ll need

Minimum 10 years of product management experience, including 0-to-1 product buildouts and ownership of strategy and delivery for complex products or product areas
Strong commercial judgment and experience owning or materially shaping a product’s business model
Ability to evaluate revenue, margin or contribution, pricing, adoption, partner economics, and cost-to-serve alongside customer outcomes
Track record of turning ambiguous opportunities into focused strategies, business cases, roadmaps, and measurable results
Experience building products involving financial risk, insurance, payments, lending, warranties, fraud or disputes, or other regulated or partner-dependent services
Ability to connect product decisions to go-to-market execution, including customer segmentation, positioning, packaging, distribution, and sales or channel enablement
Strong customer discovery skills
Experience balancing customer needs with business viability, risk controls, partner requirements, and operational realities
Experience working closely with external partners and Commercial, Finance, Legal, Compliance, Operations, Support, Design, and Engineering teams
Comfort using product and financial data to set success measures, assess program performance, understand unit economics, and make evidence-based investment decisions
Judgment to balance near-term performance with long-term customer trust, clear coverage expectations, and scalable program operations
Comfort working with Engineering on technical tradeoffs, system constraints, integrations, and sequencing
Strong communication skills and ability to align senior stakeholders and cross-functional teams around decisions and outcomes
Pragmatic experience using AI tools, LLMs, and agents to rapidly prototype solutions, validate hypotheses, and address customer needs
Experience in insurance, fintech, travel, e-commerce, property technology, vacation rentals, or other consumer or B2B2C businesses is a plus

Benefits

Comp & perks

Industry-competitive pay
Equity in the company
401(k) with a 4% immediate vesting match
16-18 weeks of paid parental leave for birthing parents
10 weeks of paid parental leave for non-birthing parents
Infertility coverage
Comprehensive medical, dental, and vision plans
100% employer-paid dental and vision for individual coverage
Low-cost medical option
10 free mental health visits
Pet insurance
Generous PTO
RTO for full-time exempt employees
Sick leave
Holidays
Personal holiday
Annual Evolve travel credit after one year
Discounts on stays at all Evolve properties
World-class onboarding programs
Learning and development resources
Employee Resource Groups