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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations and training, with a strong focus on improving departmental efficiencies and team performance. Capable of developing training programs and schedules that align with organizational goals while embodying core values in all interactions.
Highest-signal resume keywords
Certified TechnicianExactCare Operational WorkflowAdjudicating ClaimsTraining Program DevelopmentDepartmental Workflows
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmacy OperationsTraining DevelopmentWorkflow ProcessesClaims AdjudicationAttention to Detail
Soft Skills
Time ManagementOrganizational AbilitiesVerbal CommunicationNon-Verbal CommunicationAdaptability
Certifications & Qualifications
High School Diploma/GEDCertified Technician
Industry Keywords
Pharmacy TeamContinuous ImprovementCross-TrainingTeam PerformanceAnewHealth Core Values
About the role
Key responsibilities & impact- Serve as the subject matter expert for the designated pharmacy team
- Work alongside Pharmacy Supervisors and Managers to drive and support department efficiencies
- Contribute to front-line, day-to-day work as assigned by leadership
- Train new hires, cross-trainees, and existing team members requiring additional support
- Coordinate completion of cross-training through communication and scheduling with designated trainees
- Support continuous improvement projects, including training guides and SOP development
- Support leadership in diagnosing and improving team member performance
- Lead by example and support company and department goals
- Demonstrate the ability to drive results and achieve consistent team work standards
- Embody AnewHealth’s Core Values in all communications and interactions
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma/GED required
- Certified Technician with their home state’s Board of Pharmacy
- Proven experience in departmental workflows and processes
- Prior experience with ExactCare operational workflow and processes in assigned department highly preferred
- Strong attention to detail
- Strong time management and organizational abilities
- Excellent verbal and non-verbal communication
- High-level understanding of adjudicating claims and overcoming rejections
- Ability to adapt to different training outcomes
- Ability to develop training schedules/programs aligned with department goals and expectations
- Ability to multi-task and support various aspects within Operations
- Availability outside normal business hours on an ad-hoc basis
- Must be eligible to work in this country
Benefits
Comp & perks- Medical, dental, and vision coverage
- Flexible spending
- Company-paid life insurance
- Short-term disability
- Voluntary benefits
- 401(k)
- Paid Time Off
- Paid holidays
- Flexible remote work arrangement