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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medication management solutions and patient assessment processes, with a strong focus on communication and organizational skills. Proficient in maintaining accurate records and achieving performance metrics while fostering positive relationships with patients and healthcare facilities.
Highest-signal resume keywords
Pharmacy Customer Service ExperienceCertified Pharmacy TechnicianMedication Management SolutionsMS Office ProficiencyExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medication AssessmentsPatient RegistrationHealth ReviewsPrescription Information EntryPerformance Metrics Achievement
Soft Skills
Problem-Solving AbilityEnergetic Phone SkillsPersuasion SkillsTeam OrientationAttention to Detail
Certifications & Qualifications
Associate's DegreeCertified Pharmacy Technician
Industry Keywords
Patient Base GrowthMedication ManagementReferral RelationshipsTelephonic ReviewsHealthcare Communication
About the role
Key responsibilities & impact- Grow ExactCare’s patient base throughout the United States by promoting and educating patients on medication management solutions
- Conduct phone-based medication assessments and register patients for services
- Conduct health and medication reviews, including reviewing medications and administration instructions and collecting key health information
- Accurately enter patient prescription information to ensure appropriate medications are received
- Achieve key performance metrics set by management
- Create a positive first impression of AnewHealth/ExactCare and its services
- Educate facilities, institutions, and patients about ExactCare
- Manage the patient assessment process and maintain referral relationships
- Maintain accurate records and prepare reports for the ExactCare team
- Call prospective patients daily, schedule telephonic reviews, and conduct follow-up calls
- Participate in daily team huddles, training sessions, and ad-hoc meetings
- Maintain communication with the management team
- Embody AnewHealth’s Core Values in communications and interactions
- Perform other assigned duties
Requirements
What you’ll need- Associate’s degree in a related field, or equivalent experience to justify an exception
- 1+ year of pharmacy customer service experience
- Certified Pharmacy Technician preferred
- Excellent problem-solving ability
- Energetic and compassionate phone skills required
- Highly motivational and possesses persuasion skills
- Team oriented and ability to help others succeed
- Very organized with strong attention to detail
- Excellent multitasking ability
- Self-starter with little to no supervision needed
- Excellent oral, written, facilitation, and presentation communication skills
- Proficient in MS Office suite
- Passion to help people and enrich their lives
- Available to work an average of 40 hours per week and outside normal business hours on an ad-hoc basis
- Applicants must be eligible to work in this country
Benefits
Comp & perks- Medical, dental, and vision insurance
- Flexible spending account
- Company-paid life insurance
- Short-term disability
- Voluntary benefits
- 401(k)
- Paid Time Off
- Paid holidays
- Flexible remote work arrangement