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ExactCare

Pharmacy Technician Lead – Operations

ExactCare

. Serve as the subject matter expert for the designated pharmacy team .

Posted 10/6/2026full-timeRemote • Ohio • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in pharmacy operations and training, with a strong focus on departmental workflows, continuous improvement, and team performance enhancement. Capable of strategic planning and effective communication to support training and operational goals.

Highest-signal resume keywords
Certified TechnicianExactCare Operational WorkflowTraining DevelopmentAdjudicating ClaimsOrganizational Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Departmental WorkflowsContinuous Improvement ProjectsSOP DevelopmentTraining GuidesPerformance Diagnosis
Soft Skills
Attention to DetailTime ManagementVerbal CommunicationNon-Verbal CommunicationAdaptability
Certifications & Qualifications
High School Diploma/GEDCertified Technician
Industry Keywords
Pharmacy TeamCross-TrainingTeam PerformanceOperational EfficiencyAnewHealth Core Values

About the role

Key responsibilities & impact
  • Serve as the subject matter expert for the designated pharmacy team
  • Work alongside Pharmacy Supervisors and Managers to drive and support department efficiencies
  • Lead by example and support company and department goals
  • Demonstrate the ability to drive results and achieve a consistent team standard of work
  • Contribute to frontline, day-to-day work as assigned by leadership
  • Train new hires, cross-trainees, and existing team members requiring additional support
  • Coordinate cross-training completion through communication and scheduling with designated trainees
  • Provide subject matter expertise for continuous improvement projects, including training guides and SOP development
  • Support leadership in diagnosing and improving team member performance
  • Embody AnewHealth’s Core Values in communications and interactions
  • Perform other assigned duties

Requirements

What you’ll need
  • High school diploma/GED required
  • Certified Technician with their home state’s Board of Pharmacy
  • Proven experience in departmental workflows and processes
  • Prior experience with ExactCare operational workflow and processes in assigned department highly preferred
  • Strong attention to detail
  • Strong time management and organizational abilities
  • Excellent verbal and non-verbal communication
  • High level understanding of adjudicating claims and overcoming rejections
  • Ability to adapt to different training outcomes
  • Strategic planning ability to develop training schedules/programs aligned with department goals and expectations
  • Ability to multitask and support various aspects within Operations
  • Availability outside normal business hours on an ad-hoc basis
  • Must be eligible to work in this country

Benefits

Comp & perks
  • Medical, dental, and vision coverage
  • Flexible spending
  • Company-paid life insurance
  • Short-term disability
  • Voluntary benefits
  • 401(k)
  • Paid Time Off
  • Paid holidays
  • Remote position