Program Manager – AI Automation Lead

Excelerate

. Lead program execution across a portfolio of 55+ production services .

Posted 9/22/2026contractSan Diego • California • United StatesSenior💰 $80 - $100 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in technical program management, particularly in leading AI-agent-driven automation initiatives and managing complex technology environments. Proven ability to communicate effectively with senior leadership and drive cross-functional collaboration.

Highest-signal resume keywords

Technical Program ManagementAI-Agent Automation DesignAPI Integration with Jira and SmartsheetIncident Management and SDLC KnowledgeExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Program ManagementAI-Agent AutomationAPI IntegrationDashboard DevelopmentIncident ManagementSDLCDistributed SystemsAutomation Workflow DesignValidation ControlsHuman-in-the-Loop Processes

Soft Skills

Proactive CommunicationInfluence and Relationship BuildingCross-Functional Collaboration

Tools & Technologies

JiraSmartsheetAI-Agent ToolsClaudeAutomation Frameworks

Industry Keywords

High-Scale Technology EnvironmentsProgram ExecutionRCA TrackingProgram TelemetryExecutive Reporting

Tech Stack

Tools & technologies

Distributed SystemsSDLC

About the role

Key responsibilities & impact

Lead program execution across a portfolio of 55+ production services
Conduct executive operating reviews, incident and RCA tracking, readiness activities, and cross-functional initiatives
Establish program scope, priorities, milestones, dependencies, deliverables, and success measures
Coordinate execution across multiple teams
Identify and prioritize manual program processes for automation or replacement
Design, build, and productionize AI-agent automation for ticketing and routing, cross-platform reconciliation, program telemetry, executive reporting, and automated follow-up workflows
Direct multiple AI agents toward defined outcomes with context, acceptance criteria, validation controls, and human-in-the-loop processes
Ensure automation is reliable, auditable, maintainable, documented, and supported by runbooks
Communicate program progress, risks, decisions, and outcomes to senior technology leadership
Build cross-functional relationships and drive commitments through influence, proactive communication, and follow-through

Requirements

What you’ll need

7+ years of technical program management experience in platform, infrastructure, or high-scale technology environments
Proven track record leading complex technology initiatives from planning through implementation and transition
Hands-on experience designing and delivering AI-agent-driven automation connected to live data and workflows
Personally built and shipped automation and workflows, including API integrations with tools like Jira and Smartsheet
Experience building dashboards and tracking systems
Hands-on experience with AI/agent tools such as Claude, agent frameworks, or similar integration methods
Ability to provide examples of personally built and shipped automation and explain individual contribution, solution design, and outcomes
Experience with AI governance, including validation controls, auditability, and human-in-the-loop processes
Strong operational knowledge of incident management, SDLC, and distributed systems
Identity, security, or authorization experience is a plus
Excellent executive communication
Ability to drive cross-functional delivery through influence
Highly proactive and comfortable operating in fast-moving, complex technology environments
Legally authorized to work in the United States
Must address current or future employment visa sponsorship requirements

Benefits

Comp & perks

Benefits eligible
Project-Based Hourly W2 employment
40 hours per week for 10 months