Academic Advisor I

Excelsior University

. Provide accurate advising and coaching regarding student curriculum, degree planning, and institutional policies and procedures .

Posted 11/6/2026full-timeAlbany • New York • United StatesJuniorMid-Level💰 $46,000 - $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in academic advising and student services, with a strong focus on tracking student progress using platforms like SIP and CRM. Committed to supporting student success through effective communication, advocacy, and collaboration within university committees.

Highest-signal resume keywords

Bachelor's DegreeMaster's DegreeAcademic AdvisingStudent ServicesStudent Information Platform (SIP)

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Degree PlanningCurriculum AdvisingPerformance EvaluationGoal-SettingTracking Student Progress

Soft Skills

CoachingAdvocacyCommunicationCollaborationProfessional Development

Tools & Technologies

CRM PlatformsDashboards

Industry Keywords

Higher EducationStudent Support ServicesKPI Achievement

About the role

Key responsibilities & impact

Provide accurate advising and coaching regarding student curriculum, degree planning, and institutional policies and procedures
Advise students on educational goals by relating interests, skills, abilities, and values to careers, the world of work, and higher education
Manage a caseload of students in a designated specialization area
Track and report student progress using SIP, dashboards, and/or CRM platforms
Advocate for students by referring them to university services and learning support services
Contribute to unit and university-wide committees and workgroups
Support achievement of unit KPIs through performance evaluation and goal-setting
Engage in professional development addressing individual growth and Advising Center needs

Requirements

What you’ll need

Bachelor’s degree from a regionally accredited institution with a minimum of two (2) years of experience in higher education or teaching
Master’s degree from a regionally accredited institution with relevant professional experience
Ability to perform each essential duty satisfactorily
Knowledge, skills, and ability required to provide academic advising and student services
Ability to track and report student progress using relevant platforms, including Student Information Platform (SIP), dashboards, and/or CRM
Ability to work core hours of 8:30 AM–5:00 PM
Ability to work a 37.5-hour week

Benefits

Comp & perks

Hybrid schedule with two days on site in the Albany office and flexibility to work remotely the remaining days
37.5-hour work week
1-hour lunch
Professional development, including participation in professional organizations and training
Reasonable accommodations for individuals with disabilities