Excelsior University

Learning and Development

• Collaborate with SMEs to design and develop engaging online courses.
• Apply instructional design principles to structure content and create relevant, engaging learning experiences.
• Guide SMEs in analyzing and assessing appropriate instructional strategies, tools, and assessments to achieve learning outcomes.
• Ensure course content aligns with Excelsior’s course design standards, accessibility guidelines, and online learning best practices.
• Partner with media developers to create course materials, including videos, simulations, and interactive elements.
• Review and refine course content for clarity, coherence, and alignment with learning objectives.
• Collaborate with instructional designers to enhance course development methodologies and resources.

Instructional Designer

Engineer

• Administer Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, Entra ID, and related platforms
• Manage conditional access, privileged access, RBAC, MFA, access reviews, group governance, licensing, policies, and service health
• Monitor availability, security, performance, updates, feature releases, and operational issues across Microsoft 365
• Design and maintain SharePoint Online sites, intranet solutions, information architecture, taxonomy, metadata, and content governance standards
• Build document, records management, collaboration, and migration solutions in partnership with business units
• Establish Teams lifecycle, naming, guest access, external sharing, ownership, sprawl control, and retention practices
• Create dashboards, reports, reusable templates, workflows, documentation, and automation to reduce manual processes
• Implement Microsoft Purview, retention, DLP, sensitivity labels, information protection, and data governance policies
• Support identity governance, least-privilege access, security audits, risk assessments, regulatory compliance, and M365 governance standards
• Serve as senior technical escalation for Microsoft 365, SharePoint, and Teams issues
• Mentor IT staff and deliver knowledge articles, technical documentation, user guidance, training, and workshops
• Maintain architecture diagrams, configuration documentation, operational procedures, disaster recovery, and business continuity plans
• Evaluate emerging Microsoft technologies, roadmap updates, licensing changes, security recommendations, certifications, and professional development opportunities
• Report to the Sr. Director Infrastructure and serve as technical lead for Microsoft 365 services

Senior SharePoint Engineer, Microsoft365

Associate

• Provide leadership and capacity building in the learning outcomes assessment process for colleges and student affairs programs/units
• Provide expertise and consultation throughout assessment cycles, including learning outcome statements, curriculum alignment, assessment planning, formative and summative assessment techniques, data collection, and reporting
• Monitor annual program and institutional assessment results and program review
• Consult and advise academic and student affairs leadership on interpreting results and implementing continuous improvement plans
• Ensure quality assessment data informs program, course, and intervention development, maintenance, and improvement
• Serve as a subject matter expert on assessment methodologies, tools, and technologies
• Conduct analyses and prepare reports, visualizations, and presentations for university-wide initiatives and academic and student affairs assessment processes
• Review and provide feedback on accreditation-related reporting
• Collaborate with analytics and decision support teams to establish data-driven decision-making processes and reporting mechanisms
• Maintain accurate records of accreditation-related documentation and activities
• Participate in initiatives, task forces, committees, and other assigned duties

Senior Associate – Assessment and Learning Improvement

Human Resources

• Develop and implement strategic HR initiatives aligned with institutional priorities with the Vice President for Human Resources
• Support the daily operations of the HR department and ensure high-quality service delivery across HR functions
• Represent Human Resources in university governance, strategic planning, councils, task forces, risk assessment, business continuity efforts, and institutional initiatives
• Lead and manage complex HR projects and organizational initiatives from planning through execution
• Analyze organizational trends, workforce needs, and HR metrics to support data-informed decision-making
• Support employee relations, performance management, conflict resolution, workplace investigations, policy interpretation, and employee concerns
• Promote a positive, inclusive, and collaborative workplace culture
• Mentor and coach managers and supervisors on leadership effectiveness, employee engagement, and talent development
• Support employee morale, retention, organizational trust, and best-place-to-work initiatives
• Support leadership development and succession planning initiatives
• Identify and nurture internal talent through mentoring, coaching, and professional development strategies
• Collaborate on learning and development programs for faculty, staff, and supervisors
• Partner with talent acquisition on strategic recruitment and workforce planning
• Assist with development, management, and oversight of the HR budget
• Monitor expenditures and support fiscally responsible HR operations
• Contribute to policy development, compliance efforts, and operational process improvements
• Ensure HR practices align with applicable federal, state, and institutional regulations and policies
• Build collaborative relationships with academic and administrative leaders
• Serve as a trusted advisor on organizational and workforce matters
• Promote transparency, communication, and responsiveness within HR and across campus stakeholders
• Support cross-functional collaboration to enhance employee experience and institutional effectiveness

Instructional Designer

Senior SharePoint Engineer, Microsoft365

Senior Associate – Assessment and Learning Improvement

Senior Director – Human Resources