Receptionist

Excelsior University

. Engage professionally with internal and external customers and staff .

Posted 10/22/2026full-timeAlbany • New York • United StatesJuniorMid-Level💰 $37,000 - $39,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong interpersonal communication and organizational skills while managing administrative tasks such as data entry and scheduling. Proficient in utilizing various technological systems, including SIS and Salesforce, to support efficient operations in a fast-paced environment.

Highest-signal resume keywords

Reception Desk ExperienceInterpersonal Communication SkillsData Entry AccuracySIS ProficiencyS2 ID Badge System Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryAdministrative TasksScheduling MeetingsStudent Database ManagementBadge Printing

Soft Skills

AdaptabilityAttention to DetailTeam CollaborationIndependent WorkEffective Presentation Skills

Tools & Technologies

SISS2 ID Badge SystemSalesforcePhone SystemMicrocomputer-Based Applications

Industry Keywords

Customer EngagementStudent AccountingCourse RegistrationAdvisingStudent Records

About the role

Key responsibilities & impact

Engage professionally with internal and external customers and staff
Serve as the first point of contact for incoming calls from students, faculty, vendors, and the public
Respond to and route calls concerning student accounting, course registration, advising, student records, and other topics
Greet visitors, ascertain the nature of their business, and direct them to the appropriate unit or personnel
Manage the S2 ID system, including obtaining employee photos, printing badges, and assigning temporary staff/vendor badges
Complete administrative tasks such as data entry, scheduling meetings, and administering employee ID badges
Assist in training new receptionist staff members

Requirements

What you’ll need

Minimum High School Degree or equivalent required
Minimum of 2 years reception desk experience
Strong interpersonal communication skills, adaptability, and organizational skills
High degree of accuracy and attention to detail
Ability to retain and relate large bodies of factual information
Accurate and efficient data entry into the student database
Willingness to work independently and as a team member in a fast-paced, high-volume environment
Proficient use of microcomputer-based applications, SIS, S2 ID badge system, Salesforce, phone system, and email
Ability to learn and effectively use new technological systems
Ability to adhere to a strict hybrid schedule: on site Monday-Thursday and remote Friday
Ability to work flexible hours as needed
Ability to write and effectively present information in one-on-one and small-group situations

Benefits

Comp & perks

Participate in professional development
Hybrid schedule: on site Monday-Thursday and remote Friday
Flexible hours as needed