Inside Sales Representative

Exclusive Networks

. Build long-term relationships with mid-market business partners and customers .

Posted 11/6/2026full-timeMalaysiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the full sales cycle, from prospecting to closing, while building strong relationships with mid-market partners and customers. Proficient in utilizing CRM systems for tracking leads and delivering exceptional customer engagement experiences.

Highest-signal resume keywords

Digital Sales ExperienceCRM System ProficiencySales Cycle ManagementExcellent Communication SkillsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Pipeline ManagementQuotation ManagementLead GenerationSales ReportingProduct Knowledge

Soft Skills

Strong Interpersonal SkillsSelf-StarterTeam PlayerAchiever MindsetOutstanding Performance

Tools & Technologies

CRM SystemsEmail CommunicationVideo ConferencingChat PlatformsPhone Communication

Industry Keywords

Digital SalesTelesalesInside SalesBusiness SolutionsIT Industry Knowledge

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Build long-term relationships with mid-market business partners and customers
Support overall sales targets and revenue growth
Manage the full sales cycle from prospecting and qualification through nurturing, sales closure and delivery
Manage daily quotation requests
Build sales pipelines and track and review weekly performance
Collaborate with marketing, channel and vendor management teams on lead-generation campaigns and partner recruitment
Follow up on inbound and outbound leads to identify opportunities and determine customer needs for security and cloud offerings
Operate CRM systems for customer profiling and tracking leads, quotations, MQLs and SQLs
Deliver product, solution and company value proposition messages through verbal, written and digital channels
Use email, video, chat, phone, conference calls and LinkedIn to conduct 60–90 daily sales activities
Prepare action plans and results reports for the team lead and management
Deliver a world-class customer engagement experience as a digital sales ambassador
Report to the Inside Sales Representative Manager/Team Lead or assigned HOD

Requirements

What you’ll need

Diploma/Degree in Business/Marketing/IT or an equivalent discipline
1-2 Years of experience in digital sales/telesales/inside sales with a proven track record of success
Excellent sales/customer service relationship background
Telesales experience preferred
Desire to work in a competitive environment where growth potential is driven by abilities and attitude
Self-starter with a track record of outstanding performance and achieving goals
Strong interpersonal skills
Excellent oral, written and verbal communication skills
Ability to communicate via phone, email, chat, video and presentations
General knowledge of the IT industry and CRM systems is an added advantage
Capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
Team player, achiever and success-driven personality
Malaysian citizenship required
Ability to work 9:00 am to 6:00 pm, Monday to Friday

Benefits

Comp & perks

Employee Assistance Program
Birthday Leave
Wellness Time Off
Medical and Hospitalisation
Dental and Supplements
Learning & Development
Performance rewards for exceeding annual sales goals