Inside Sales Representative

Exclusive Networks

. Build long-term relationships with mid-market business partners and customers .

Posted 11/6/2026full-timeMalaysiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the sales cycle, including prospecting, qualifying, and closing sales while delivering exceptional customer engagement experiences. Proficient in utilizing CRM systems for tracking leads and managing customer relationships.

Highest-signal resume keywords

Digital Sales ExperienceCRM System ProficiencySales Cycle ManagementExcellent Communication SkillsInterpersonal Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ManagementLead GenerationQuotation ManagementCustomer ProfilingSales Pipeline DevelopmentPerformance TrackingProduct KnowledgeBusiness Solutions KnowledgeTelesales ExperienceAction Plan Preparation

Soft Skills

Team PlayerSuccess-Driven PersonalityRelationship BuildingCustomer Service OrientationCapacity to Learn Quickly

Tools & Technologies

CRM SystemsDigital Communication PlatformsEmailVideo ConferencingChat ToolsPhone CommunicationLinkedIn

Certifications & Qualifications

Diploma/Degree in BusinessDiploma/Degree in MarketingDiploma/Degree in IT

Industry Keywords

Mid-Market BusinessSales TargetsRevenue GrowthInbound LeadsOutbound LeadsCustomer EngagementVendor ManagementLead QualificationMQLsSQLs

About the role

Key responsibilities & impact

Build long-term relationships with mid-market business partners and customers
Support overall sales targets and revenue growth
Manage the sales cycle, including prospecting, contacting, qualifying, nurturing prospects, closing sales and delivery
Manage daily quotation requests
Build the sales pipeline and track and review weekly performance
Collaborate with marketing, channel and vendor management teams on lead generation campaigns and partner recruitment activities
Follow through on inbound and outbound leads to identify opportunities and determine customer needs
Operate CRM systems for customer profiling and tracking leads, quotations, MQLs and SQLs
Deliver product, solution and company value proposition messages verbally, in writing and through digital platforms
Use email, video, chat, phone, conference calls and LinkedIn to reach and sell to business partners and customers, with a minimum of 60-90 daily activities
Prepare action plans and results reports for the team lead and management
Deliver a world-class customer engagement experience to vendors, business partners and customers
Report to the Inside Sales Representative Manager/Team Lead or assigned HOD

Requirements

What you’ll need

Diploma/Degree in Business/Marketing/IT or an equivalent discipline
1-2 Years of experience in digital sales/telesales/inside sales with a proven track record of success
Excellent sales/customer service relationship background
Telesales experience preferred
Strong interpersonal skills
Excellent oral, written and verbal communication skills
Ability to communicate via phone, email, chat, video and presentations
General knowledge of the IT industry and CRM systems is an added advantage
Capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
Team player, achiever and success-driven personality
Malaysian citizenship required
Ability to work 4 days in the office and 1 day from home
Working hours: 9:00 am to 6:00 pm, Monday to Friday

Benefits

Comp & perks

Employee Assistance Program
Birthday Leave
Wellness Time Off
Medical and Hospitalisation
Dental and Supplements
Learning & Development
Performance rewards for exceeding annual sales goals