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Advisor, AI, Compliance and HR Technology
EXFO. Contribute to the continuous improvement of HR processes, optimization of existing technologies, and automation of administrative and operational activities, particularly through the use of artificial intelligence.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR technology solutions, process automation, and data governance, with a strong focus on continuous improvement and compliance. Proficient in analyzing business needs and enhancing HR processes through artificial intelligence and automation tools.
Highest-signal resume keywords
HR Technology SolutionsProcess AutomationData GovernanceHR AnalyticsFluency in French and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ImprovementData ManagementReport PreparationExcel ProficiencyMicrosoft 365 ToolsConversational AgentsGenerative AI ToolsData VisualizationHR Compliance DocumentationPerformance Indicator Analysis
Soft Skills
Analytical SkillsProblem-Solving SkillsAttention to DetailCuriosityCommunication Skills
Tools & Technologies
WorkdayPower BIArtificial Intelligence ToolsAutomation SolutionsHR Dashboards
Industry Keywords
HR ProcessesData ProtectionGovernance PrinciplesInternational EnvironmentClient Questionnaires
About the role
Key responsibilities & impact- Contribute to the continuous improvement of HR processes, optimization of existing technologies, and automation of administrative and operational activities, particularly through the use of artificial intelligence.
- Analyze business needs, configure, and enhance HR technology solutions.
- Ensure HR data governance and quality.
- Develop automation solutions using robots, virtual agents, and artificial intelligence tools.
- Gather and document business requirements from HR teams.
- Analyze HR processes to identify manual tasks, inefficiencies, and opportunities for improvement or automation.
- Participate in the configuration, testing, and deployment of new features and technology solutions.
- Document processes, business rules, and procedures.
- Support user adoption of new tools, automations, and processes.
- Ensure the governance and proper operation of deployed solutions.
- Prepare HR compliance reports, client questionnaires, requests for proposals, and audit documentation.
- Coordinate the collection, validation, and documentation of required information.
- Maintain a centralized repository of responses, policies, and supporting documents.
- Prepare for internal and external audits and verify that responses are consistent with the organization’s policies and practices.
- Escalate complex or sensitive questions to the appropriate stakeholders.
- Document evidence, approvals, and final versions submitted.
- Produce operational reports and HR dashboards.
- Keep guides, procedures, and reference documents up to date.
- Analyze performance indicators related to HR processes and systems.
- Reporting to the Total Rewards department.
Requirements
What you’ll need- Bachelor’s degree in business administration, information systems, analytics, operations management, or a related field.
- Three to five years of relevant experience in HR technology, process improvement, automation, HR analytics, or data management.
- Strong understanding of HR processes and operations.
- Hands-on experience with process automation and tools or solutions powered by artificial intelligence.
- Experience collecting, validating, and analyzing data.
- Experience preparing reports, questionnaires, audits, or compliance documentation.
- Advanced proficiency in Excel and Microsoft 365 tools.
- Excellent ability to document processes and requirements.
- Fluency in French and English, both spoken and written, to handle requests from clients and partners located outside Quebec.
- Assets: Experience with Workday or another HR system.
- Assets: Knowledge of Power BI or another data visualization tool.
- Assets: Experience creating or configuring conversational agents, bots, or other solutions using generative artificial intelligence.
- Assets: Familiarity with generative AI tools and their application to business process automation.
- Assets: Knowledge of governance, data protection, and responsible AI use principles.
- Assets: Experience in an international environment.
- Assets: Experience contributing to responses to requests for proposals or client questionnaires.
- Technological proficiency and an interest in artificial intelligence and automation.
- Analytical and problem-solving skills.
- Curiosity and the ability to learn quickly.
- Thoroughness and attention to detail.
- Ability to work independently on assignments.
- Ability to manage multiple requests simultaneously.
- Ability to communicate with technical and non-technical stakeholders.
- Ability to clearly document processes and solutions.
- Continuous improvement mindset.
- Professional judgment and respect for confidentiality.
Benefits
Comp & perks- Equal opportunity employer
- Inclusive work environment
- Commitment to diversity