EXFO

Manager

• Promote EXFO test equipment into key EXFO market segments in collaboration with the National Channel Manager and District Sales teams
• Support trade shows, conferences and customer demonstrations with a focus on technical product applications
• Develop and deploy sales training curriculum
• Develop MARCOM sales strategies for distributors
• Participate in field evaluations and train partners on EXFO testing solutions
• Manage technical aspects and evaluations to support product approval
• Respond to RFPs and address technical requirements
• Maintain and prepare demo materials and perform product demonstrations
• Provide application support and ongoing support for clients
• Maintain responsibility for demo equipment and assigned company assets
• Provide solution proposals and justification to meet customer needs
• Drive field engagement with channel partners and end users
• Maintain relationships with distribution accounts and sales teams
• Conduct Quarterly Business Reviews with assigned distributors
• Develop customized promotions and marketing plans with distributors
• Assist distributors with customer-facing activities
• Prepare and present technology seminars
• Provide technical interface between Product Management and customers
• Advise Product Management on product features and roadmaps
• Provide competitive intelligence on feature sets, roadmaps and pricing

Distribution Channel Manager

Vice President

• Lead the technology and industrial value chain for the Test & Measurement division.
• Oversee the global R&D organization.
• Oversee global manufacturing operations, including sourcing, industrialization, and distribution centers.
• Oversee global customer service.
• Transform and accelerate end-to-end processes related to innovation, production launch, capacity expansion, and operational excellence.
• Lead and develop global R&D teams for hardware and software solutions.
• Strengthen governance, deliverable predictability, and PMO capabilities.
• Accelerate the development and go-to-market launch of new platforms, products, and solutions.
• Continue the software transformation toward cloud, SaaS, and software platforms, in collaboration with the CTO.
• Modernize development practices by strengthening DevOps, automation, software quality, technical debt reduction, and reuse across business units.
• Lead global manufacturing, supply chain, and distribution operations.
• Ensure operational capacity supports product growth and evolution.
• Improve operational costs, quality, lead times, and efficiency.
• Strengthen supply chain resilience and support operational transformations.
• Accelerate new product introduction and promote continuous improvement.
• Establish operational continuity by fostering a culture of collaboration, transparency, ownership, and executional excellence.
• Align technological innovation with execution realities and operational scaling requirements.
• Implement common performance indicators across functions.

Vice President – R&D, Operations

Sales Engineer

• Support the EXFO Sales Team by promoting testing solutions into the network service provider market
• Support trade shows, conferences, and customer demonstrations with technical product applications
• Deliver customized technical presentations and live software demonstrations to prospective clients, including executives and technical stakeholders
• Own and manage product trials, sandboxes, and Proof of Concept evaluations
• Troubleshoot system constraints and resolve complex integration questions during pre-sales cycles
• Respond to RFPs in coordination with the Sales Manager
• Maintain and prepare demo materials and provide product and application support
• Develop solution proposals mapping customer network topologies, testing bottlenecks, and data ingestion requirements
• Maintain supportive relationships with focus accounts
• Create customized test plans and job aids
• Assist customers in developing test automation solutions using custom scripts and/or applications
• Prepare and present technology seminars on EXFO testing solutions
• Serve as the technical interface between Product Management and customers
• Advise Product Management on product features and roadmaps
• Provide competitive intelligence on feature sets, roadmaps, and pricing
• Author or co-author application notes and white papers

Robotics

• Collaborate with MLOps developers on the evolution of the agentic platform.
• Build and integrate AI agents, skills, IDWs, and AI solutions into business workflows and tools.
• Analyze internal processes to identify bottlenecks and automation opportunities.
• Collaborate with process owners and users to develop, test, and improve solutions.
• Design simple, reusable, scalable, and easy-to-maintain solutions.
• Apply security, privacy, permissions, auditability, and human-in-the-loop (HITL) requirements.
• Document integrations, dependencies, costs, limitations, operating procedures, and support requirements.

Distribution Channel Manager

Vice President – R&D, Operations

Sales Engineer

AI and Process Automation Specialist