HR Operations Manager

Exotec

. Oversee all HR operations throughout the employee lifecycle: onboarding, internal movements, international mobility, benefits administration, payroll coordination, employee records management, and offboarding .

Posted 11/4/2026full-timeLille • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in HR Operations, including managing international HR teams and optimizing HR service centers. Proficient in HR processes, compliance, data governance, and performance management using KPIs and SLAs.

Highest-signal resume keywords

HR Operations ManagementInternational Team LeadershipHR Process OptimizationData Governance CompliancePerformance Management Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR ProcessesPayroll ProcessesHRISProcess Automation ToolsKPI MonitoringSLA ManagementPerformance DashboardsEmployee Lifecycle ManagementHR ComplianceData Protection Standards

Soft Skills

Excellent CommunicationStakeholder ManagementStrategic VisionOperational ExecutionTeam Development

Tools & Technologies

Ticketing SystemsSelf-Service SolutionsHR Service CentersHR Knowledge Base

Industry Keywords

HR Shared ServicesPersonnel AdministrationPeople OperationsContinuous ImprovementOperational Excellence

About the role

Key responsibilities & impact

Oversee all HR operations throughout the employee lifecycle: onboarding, internal movements, international mobility, benefits administration, payroll coordination, employee records management, and offboarding
Ensure reliable, compliant, efficient service delivery aligned with defined service levels
Ensure a high-quality employee and manager experience
Lead, support, and develop an international HR Operations team
Foster a culture focused on service, operational excellence, and continuous improvement
Set objectives, monitor performance, and support team members’ professional development
Build the capabilities needed to support the company’s rapid growth
Identify and implement opportunities to simplify, standardize, digitize, and automate HR processes
Lead continuous improvement projects aimed at increasing operational efficiency, service quality, and scalability
Collaborate with HR, Payroll, IT, Finance, Legal, and external partners
Contribute to the evolution of HR tools, workflows, and self-service solutions
Define and monitor KPIs, SLAs, processing times, quality indicators, and employee satisfaction metrics
Analyze performance gaps and implement appropriate action plans
Ensure compliance with legal requirements, internal policies, and data protection standards
Oversee HR data governance, quality, confidentiality, and preparation for internal and external audits
Lead the development and adoption of HR self-service tools
Structure and maintain a clear, accessible, and up-to-date HR knowledge base
Promote employee self-sufficiency and reduce repetitive requests through reliable, accessible resources
Lead HR transformation initiatives supporting Exotec’s global expansion
Harmonize HR processes and service delivery models while respecting local regulatory requirements
Act as a subject-matter expert and trusted partner to HR teams, managers, and support functions

Requirements

What you’ll need

Minimum 5 years of experience in HR Operations, HR Shared Services, Personnel Administration, or People Operations, including several years in a management role
Significant experience managing international HR teams in high-growth environments
Strong command of HR processes covering the entire employee lifecycle
Demonstrated experience creating, transforming, or optimizing HR service centers or HR Operations organizations
Good knowledge of HRIS, process automation tools, ticketing systems, and self-service solutions
Understanding of payroll processes, HR compliance, data governance, and regulatory requirements
Strong analytical and performance management skills using KPIs, SLAs, and dashboards
Excellent communication and stakeholder management skills in an international environment
Ability to combine strategic vision with operational execution
Business-fluent English required; additional languages are a plus

Benefits

Comp & perks

Make a tangible impact by developing technologies that improve business performance and the daily lives of thousands of people
Accelerate your professional development by tackling complex challenges in a fast-growing company where innovation and ambition create unique opportunities
Build lasting connections through a culture that values knowledge sharing, collaboration, and collective success