Account Manager, Lodging Strategic Partners

Expedia Group

. Own the day-to-day commercial performance of an assigned portfolio of hotel partners, including rate and inventory access, production, and account health .

Posted 9/23/2026full-timeUnited StatesMid-LevelSenior💰 $127,500 - $191,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and commercial performance, with a strong focus on data analysis, partner relationship building, and negotiation skills. Proficient in utilizing reporting tools and Microsoft Office to drive insights and support strategic decision-making.

Highest-signal resume keywords

Account ManagementData AnalysisNegotiation SkillsMicrosoft Office ProficiencyCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ReportingPerformance MonitoringContract RenewalsCommercial AgreementsTrend Identification

Soft Skills

Clear CommunicationOrganizational SkillsSelf-DirectedRelationship BuildingGrowth Mindset

Tools & Technologies

Expedia Group ToolsReporting ToolsCustomer Relationship Management Software

Industry Keywords

HospitalityTravel TechnologyAccount HealthPartner PerformanceCommercial Performance

About the role

Key responsibilities & impact

Own the day-to-day commercial performance of an assigned portfolio of hotel partners, including rate and inventory access, production, and account health
Monitor performance against goals, identify risks and opportunities, and translate data into recommendations through regular partner reviews
Build trusted relationships with senior partner contacts through communication, follow-through, and business reviews
Coordinate with Market Management, Connectivity, Analytics, and internal partner teams to resolve issues, implement account plans, escalate concerns, and unlock opportunities
Support contract renewals, complex commercial agreements, and new partner onboarding
Ensure rate, inventory, and content are set up correctly
Deliver accurate weekly and monthly reporting
Build expertise in Expedia Group tools and commercial levers
Partner with Senior Account Managers on complex negotiations and continuous improvement

Requirements

What you’ll need

Bachelor’s degree in a relevant field or related technical field; or equivalent related professional experience
4+ years of experience in a commercial, account management, customer success, or partner-facing role
Hospitality or travel technology experience is a plus
Comfortable working with data, building simple reports, identifying trends, and explaining findings for partner performance
Clear and professional written and verbal communication
Organized, self-directed, and comfortable managing multiple accounts and competing priorities with moderate oversight
Eager to develop negotiation and deal-structuring skills
Growth mindset toward greater account responsibility
Proficient with Microsoft Office
Familiar with customer relationship management or reporting tools
Must satisfy employment authorization requirements verified through E-Verify

Benefits

Comp & perks

Medical, dental, and vision coverage
Paid time off
Employee Assistance Program
Wellness reimbursement
Travel reimbursement
Travel discounts
International Airlines Travel Agent Network (IATAN) membership
Inclusive and accessible recruiting experience
Accommodation or adjustment support during the application or recruiting process