Expedia Group

Software Engineer

• Lead a globally distributed organization of approximately 130 employees across Seattle, Chicago, London, Brisbane, and remote locations
• Establish modern, high-quality platform engineering practices that improve the experience of internal developers and product teams
• Guide the evolution of experience platform services, web and app infrastructure, CMS technologies, design systems, and configurable platform capabilities
• Partner closely with the Chief Architect and senior technology leaders to influence technical direction and execute enterprise architecture decisions
• Elevate leadership capability, strengthen engineering practices, and introduce innovative approaches to a technically mature organization
• Build strong partnerships across Engineering, Product, Architecture, and other Expedia Group functions
• Challenge existing assumptions constructively and lead meaningful modernization rather than incremental improvement
• Attract, develop, and retain a diverse organization of engineering and program management talent

Senior Director Engineering – Experience Platform

Director

• Lead a large, global workforce management organization, setting expectations, operating rhythms, and performance standards across regions
• Oversee capacity planning, real-time management, resource management, workforce optimization, and supporting technology
• Lead transformation from strategy through execution, including operating model design, technical migrations, process redesign, technology enablement, readiness, adoption, and benefits realization
• Improve resource utilization, productivity, service levels, quality, and operational resilience through reporting, automation, and continuous improvement
• Develop managers and organizational depth by coaching leaders, strengthening accountability, supporting career development, and building a leadership pipeline
• Advise senior stakeholders through critical business changes, remove barriers to progress, and secure resources and support
• Partner with Operations, business process outsourcing partners, Finance, Technology, Product, and other senior stakeholders globally

Director, Workforce Management

Machine Learning Engineer

• Build batch and real-time ML pipelines for ad delivery, ranking, bidding, and optimization
• Deploy and integrate ML models into low-latency ad delivery and campaign systems
• Develop and maintain data pipelines for large-scale impression, click, and conversion data
• Create reusable ML components, APIs, and workflows to support experimentation and iteration
• Ensure reliability, scalability, and performance through monitoring and continuous optimization
• Analyze data to improve models, features, and business outcomes
• Collaborate with product, engineering, and analytics teams to deliver marketplace impact
• Apply software engineering best practices and support responsible use of AI/ML
• Work closely with Software Engineering, Data Science, Product, and Platform teams
• Set technical direction, raise engineering standards, and mentor others

Machine Learning Engineer II

• Design and implement scalable batch and real-time ML pipelines for advertising delivery and optimization
• Operationalize ML models and integrate them with ad delivery, bidding, ranking, and campaign management systems
• Build and maintain data pipelines for large-scale ad impressions, clicks, and conversion data
• Partner with ads product, engineering, analytics, and business teams to align ML solutions with marketplace and revenue goals
• Enable low-latency inference and real-time decisioning for advertising systems serving millions of users
• Develop reusable components, APIs, and orchestration workflows for experimentation, deployment, and iteration
• Ensure reliability, scalability, and performance through monitoring, alerting, and continuous optimization
• Set technical direction, raise engineering standards, and mentor others

Machine Learning Engineer – Senior

Product Designer

• Define the experience strategy for Expedia Group’s Insurtech, Travel Protection, and FinTech platform
• Simplify complex coverage, pricing, eligibility, and claims decisions
• Shape protection and FinTech products and responsible AI-powered personalization
• Establish systems and principles for high-trust experiences across brands, markets, and partners
• Set the experience direction, principles, conceptual model, service architecture, and reusable foundation
• Lead high-impact opportunities involving traveler trust, regulatory responsibility, contextual protection, and integrated journey experiences
• Shape product strategy, investment priorities, and roadmaps across B2C, B2B/API, suppliers, and new markets
• Establish responsible AI and personalization principles covering transparency, accessibility, explainability, informed choice, and legal and compliance review
• Set interaction and visual craft standards, influence senior leaders, and mentor designers
• Lead end-to-end UX strategy and interaction design across web, native apps, embedded checkout, post-booking, travel, and partner experiences
• Translate customer, business, and regulatory needs into UX frameworks, information architecture, service blueprints, journey models, flows, and interaction systems
• Plan and execute discovery workshops, journey mapping, usability evaluations, concept testing, and evaluative research
• Create high-fidelity designs, prototypes, and detailed specifications
• Use research, data, experimentation, and outcome measures to refine experiences
• Partner with product, engineering, data science, machine learning, analytics, research, content, legal, compliance, operations, finance, and partner insurers
• Lead design reviews, communicate design stories to senior stakeholders, advocate for design-system consistency, and apply AI-driven tools responsibly

Principal UX Designer

Strategy

• Determine how to win with creators and social through creator, social, talent, partnership, content, affiliate, or combined strategies
• Turn strategic choices into compelling stories that sell strategy, investment, and path to impact
• Shape the enterprise portfolio of creator and social investments across cultural, entertainment, sports, celebrity, platform, and affiliate opportunities
• Recommend what to fund, scale, sequence, or decline based on impact, commercial potential, and opportunity cost
• Lead global expansion and cross-brand integration, determining what travels across markets, what requires localization, and what remains market-specific
• Scale creator-led storytelling and high-quality assets for growth and paid social channels
• Champion creator business models including affiliate monetization, creator commerce, loyalty integration, product and content partnerships, performance economics, creator-owned audiences, and platform partnerships
• Integrate brand-level creator strategies with cross-brand and enterprise opportunities
• Identify shared systems, learning, investment, and amplification opportunities
• Support measurement and use data, amplification insight, and performance signals to strengthen strategies
• Counsel senior leaders and influence across marketing, communications, media, product, loyalty, legal, finance, procurement, agencies, and geographic teams
• Lead agencies at the strategy and creative level
• Build scalable decision frameworks, operating mechanisms, and AI-enabled workflows
• Lead and develop a team of five or more
• Raise strategic standards and leadership capability across the broader creator and social community

Senior Manager, Growth – Strategic Initiatives

Product Manager

• Own end-to-end loyalty messaging strategy across the member journey
• Define a clear, value-led messaging hierarchy from pre-trip discovery through shopping, booking, and post-trip engagement
• Lead pre-booking and shopping messaging strategy
• Ensure members see relevant earn, discount, or benefit messages at decision points
• Define and optimize post-booking and confirmation messaging
• Explain what members earned, how loyalty benefits them, and why returning is worthwhile
• Align loyalty messaging with BEX’s “win the whole trip” strategy
• Create a coherent multi-LOB story across hotels, flights, packages, cars, and activities
• Establish consistent but context-aware rules for each line of business
• Partner with TEaL, XD, Loyalty Tech, and other product teams
• Translate a complex loyalty program into simple member-facing narratives and scalable frameworks
• Apply frameworks across Expedia Group brands
• Use research, analytics, and experimentation to measure comprehension, activation, and repeat-booking impact
• Iterate on messaging strategies
• Safely integrate AI-driven systems, tools, or workflows to improve member and business outcomes

Senior Product Manager, Loyalty

Operations

• Own and manage the day-to-day operational health of assigned insurance supply partner relationships
• Serve as the primary point of contact for operational matters and issue resolution
• Lead preparation and facilitation of weekly partner calls, MBRs, and QBRs
• Synthesize operational updates, performance insights, and action items for stakeholders
• Oversee financial reconciliation involving booking data, supplier payments, and invoice management
• Identify discrepancies and drive resolution with Accounting and Finance teams
• Troubleshoot and resolve technical, connectivity, and compliance issues
• Coordinate across supply, product, technology, and customer service teams
• Monitor and analyze NPS, attach rates, claims, profitability, and other performance metrics
• Translate findings into recommendations and action plans
• Drive process improvement, including SOPs, SLAs, and supplier performance dashboards
• Support automation and scalability initiatives
• Liaise between field operations and leadership
• Flag risks and summarize cross-team updates
• Assist with licensing, reporting, and compliance requirements across global markets
• Analyze large datasets to support data-driven decision-making

Senior Operations Specialist, InsurTech

Account Manager

• Own commercial performance of an assigned portfolio of enterprise hotel chain, owner, and operator partners
• Manage rate and inventory access, revenue growth, and share growth
• Understand partner strategies and objectives and translate market trends into revenue-generating recommendations
• Lead partnership reviews that turn data into clear actions
• Serve as primary point of contact for partners
• Build credibility with senior vice president, executive-level, and day-to-day operator stakeholders
• Lead partnership agreement renewals
• Structure creative commercial frameworks for complex, multi-stakeholder accounts
• Coordinate with Market Management, Connectivity, Media Solutions, Analytics, Finance, and senior internal leaders
• Implement account plans, close gaps, and unlock opportunities
• Deliver clear reporting for senior audiences
• Coach less senior Account Managers on complex negotiations
• Share best practices across the Account Management team

Senior Account Manager – Key Partners

• Own the day-to-day commercial performance of an assigned portfolio of hotel partners, including rate and inventory access, production, and account health
• Monitor performance against goals, identify risks and opportunities, and translate data into recommendations through regular partner reviews
• Build trusted relationships with senior partner contacts through communication, follow-through, and business reviews
• Coordinate with Market Management, Connectivity, Analytics, and internal partner teams to resolve issues, implement account plans, escalate concerns, and unlock opportunities
• Support contract renewals, complex commercial agreements, and new partner onboarding
• Ensure rate, inventory, and content are set up correctly
• Deliver accurate weekly and monthly reporting
• Build expertise in Expedia Group tools and commercial levers
• Partner with Senior Account Managers on complex negotiations and continuous improvement

Account Manager, Lodging Strategic Partners

Procurement

• Build and maintain strong relationships with outsourced partners
• Administer communication frameworks across diverse internal and external groups
• Serve as a contractual expert for internal and external business stakeholders
• Provide guidance and support regarding contractual terms and conditions
• Negotiate contractual changes in support of the business
• Act as the primary escalation point for vendor performance and contract compliance
• Identify vendor relationship risks and develop mitigation strategies
• Encourage innovative practices and continuous improvement among vendors
• Partner with Legal and Procurement on contract negotiations
• Optimize the vendor footprint and outsourcing spend
• Facilitate discussions and resolve disputes, performance challenges, and contract-affecting situations
• Develop policies and procedures for vendor and supplier relationship governance
• Produce content requirements, facilitate executive performance reviews, and manage action items
• Coordinate, schedule, and facilitate Partner Business Reviews
• Drive consistent messaging and strategy to outsourced partners

Senior Manager – Vendor Management

• Own machine learning projects end to end, from understanding the business need and defining the approach through execution, launch, measurement, and iteration
• Develop and improve the Marketplace Health Model system to identify behaviors associated with trust, safety, and marketplace-health risks
• Translate complex marketplace challenges into scalable machine learning and statistical modeling solutions
• Partner with product, engineering, operations, trust and safety, and other stakeholders to understand needs and deliver practical solutions
• Identify opportunities where machine learning can create meaningful, measurable business impact
• Evaluate opportunities based on potential return on investment, customer impact, risk reduction, and implementation feasibility
• Design experiments and analyses to assess model performance, business outcomes, and marketplace-health improvements
• Monitor deployed models and recommend enhancements to maintain quality, reliability, and relevance as marketplace behavior evolves
• Communicate technical findings, recommendations, trade-offs, and project progress to technical and non-technical audiences
• Identify gaps, resolve blockers, and advance projects independently while keeping stakeholders aligned

Machine Learning Scientist II

• Lead strategic insight generation by identifying and evaluating key trends, industry developments, and partner insights to inform EG B2B’s growth strategy
• Drive insight activation by developing and owning processes that ensure stakeholders see and use the right insights at the right time
• Deliver clear, data-driven recommendations to senior leaders, balancing strategic vision with operational realities
• Support annual and long-term strategic planning through intelligence and opportunity sizing
• Build and maintain a repository of industry, partner, and competitive intelligence
• Ensure insights are consistently documented, accessible, and actionable
• Collaborate with teams across B2B and Expedia to drive alignment and execution

Senior Strategic Initiatives Manager

• Own the end-to-end product strategy, roadmap, and go-to-market plan for Expedia Group’s bidding platform across search engine marketing, metasearch, and other performance channels
• Lead development of an autonomous bidding system with target-aware models, control systems, elasticity measurement, and partner connectivity
• Define how bidding decisions are made, executed, and monitored through transparent, auditable, and scalable product experiences
• Partner with scientists, engineers, marketing leaders, and cross-functional stakeholders on trade-offs across innovation, production stability, and platform health
• Establish metrics and operating cadences for bidding performance, platform reliability, adoption, and operational efficiency
• Use systems thinking and storytelling to align leaders and partners, build feedback loops into releases and migrations, and improve performance at scale