Business Programs Manager

Expedia Group

. Own end-to-end program delivery across enablement lanes including Compliance, Marketplace Ops Enablement, Policy Readiness, Model Enablement, Tax Enablement, and Marketplace Hygiene .

Posted 10/6/2026full-timeUnited StatesMid-LevelSenior💰 $90,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program delivery and stakeholder alignment, with a strong focus on translating regulatory and business requirements into actionable plans. Proven ability to drive measurable outcomes and implement process improvements in complex, cross-functional environments.

Highest-signal resume keywords

Program Delivery ManagementStakeholder AlignmentRegulatory Requirements TranslationCross-Functional LeadershipData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementCompliance ProgramsProcess ImprovementData AnalysisRisk ManagementProject PlanningMarketplace OperationsQuantitative AnalysisTechnical FluencyJira

Soft Skills

Strategic ThinkingAnalytical SkillsOrganizational SkillsCommunication SkillsStakeholder Management

Industry Keywords

MarketplaceTrust & SafetyRegulatory ContextBusiness RequirementsOperational Metrics

About the role

Key responsibilities & impact

Own end-to-end program delivery across enablement lanes including Compliance, Marketplace Ops Enablement, Policy Readiness, Model Enablement, Tax Enablement, and Marketplace Hygiene
Plan programs and manage status reporting, risks, issues, and dependencies
Drive measurable business outcomes such as improved marketplace trust metrics, reduced host cancellations, and increased suspension/enforcement throughput
Align Product, Tech, Operations, Finance, ELCA, and Brand stakeholders on scope, priorities, resourcing, milestones, and success measures
Translate regulatory, policy, and trust & safety requirements into business requirements, project plans, stakeholder lists, and decision/risk trackers
Partner with Product and Tech to deliver marketplace enhancements, automation, and regulatory or trust & safety initiatives
Contribute to program strategy, vision, and roadmaps for long-range initiatives
Feed requirements into quarterly planning and support human-in-the-loop ML validation
Monitor post-launch impact
Run weekly operating rhythms, including meeting notes, action items, risk and issue trackers, and decision logs
Conduct quarterly program retrospectives
Identify and implement process improvements in program intake, triage, and delivery
Build stakeholder relationships, influence without direct authority, and communicate with management and leadership
Independently prioritize and scope initiatives and triage intake requests against company priorities
Evaluate marketplace operations, products, capabilities, and evolving guest, host, and partner needs to craft scalable solutions

Requirements

What you’ll need

Experience leading cross-functional business or compliance programs, projects, or process-improvement initiatives, ideally in a marketplace, trust & safety, or regulatory context
Experience owning or influencing strategy, vision, roadmaps, and backlog prioritization
Strong strategic and critical-thinking skills
Strong analytical, organizational, communication, and stakeholder-management skills
Ability to synthesize input from Operations, Legal, Tax, Product, and Engineering
Technical fluency to discuss technical concepts, weigh trade-offs, and challenge requirements with Engineering and Model Enablement partners
Quantitative rigor in analysis and prioritization decisions
Ability to operate independently in ambiguous, cross-functional, cross-cultural environments
Sound judgment on scope, prioritization, and risk
Experience translating business or regulatory needs into actionable plans, requirements, and measurable outcomes
Familiarity with Jira-based intake and delivery governance is a plus
5+ years of relevant experience with a Bachelor's degree, or 3+ years with a Master's degree, in business, management, computer science, engineering, or a related field

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Employee Assistance Program
Wellness reimbursement
Travel reimbursement
Travel discounts
International Airlines Travel Agent Network (IATAN) membership
Flexible work arrangements
Benefits and support for employees and their families