Principal UX Designer

Expedia Group

. Define the experience strategy for Expedia Group’s Insurtech, Travel Protection, and FinTech platform .

Posted 9/29/2026full-timeGurgaon • IndiaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in UX strategy, interaction design, and service design, with a strong focus on high-trust and regulated domains such as FinTech and insurance. Proven ability to lead cross-functional teams in delivering complex product experiences while incorporating AI-driven solutions and maintaining design system consistency.

Highest-signal resume keywords

End-To-End UX OwnershipInteraction Design ExpertiseAI-Driven Systems IntegrationRegulated Domain ExperienceCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UX StrategyInteraction DesignInformation ArchitecturePrototypingService DesignUsability EvaluationJourney MappingHigh-Fidelity DesignData-Driven Decision MakingDesign Governance

Soft Skills

Influencing Senior StakeholdersStrong Systems-Thinking MindsetClear Communication

Tools & Technologies

AI/ML-Enabled SolutionsDesign SystemsUser Research ToolsPrototyping Tools

Industry Keywords

FinTechInsuranceHigh-Trust ExperiencesRegulatory ComplianceClaims JourneysPolicy DesignFinancial Decision SupportAccessibility

About the role

Key responsibilities & impact

Define the experience strategy for Expedia Group’s Insurtech, Travel Protection, and FinTech platform
Simplify complex coverage, pricing, eligibility, and claims decisions
Shape protection and FinTech products and responsible AI-powered personalization
Establish systems and principles for high-trust experiences across brands, markets, and partners
Set the experience direction, principles, conceptual model, service architecture, and reusable foundation
Lead high-impact opportunities involving traveler trust, regulatory responsibility, contextual protection, and integrated journey experiences
Shape product strategy, investment priorities, and roadmaps across B2C, B2B/API, suppliers, and new markets
Establish responsible AI and personalization principles covering transparency, accessibility, explainability, informed choice, and legal and compliance review
Set interaction and visual craft standards, influence senior leaders, and mentor designers
Lead end-to-end UX strategy and interaction design across web, native apps, embedded checkout, post-booking, travel, and partner experiences
Translate customer, business, and regulatory needs into UX frameworks, information architecture, service blueprints, journey models, flows, and interaction systems
Plan and execute discovery workshops, journey mapping, usability evaluations, concept testing, and evaluative research
Create high-fidelity designs, prototypes, and detailed specifications
Use research, data, experimentation, and outcome measures to refine experiences
Partner with product, engineering, data science, machine learning, analytics, research, content, legal, compliance, operations, finance, and partner insurers
Lead design reviews, communicate design stories to senior stakeholders, advocate for design-system consistency, and apply AI-driven tools responsibly

Requirements

What you’ll need

10+ years of professional experience in UX, product design, interaction design, or a related field
Bachelor’s degree in Design, HCI, Cognitive Science, or a related field—or equivalent practical experience
Extensive experience driving complex product experiences from discovery through delivery within cross-functional product and engineering teams
Proven ownership of end-to-end UX for a substantial product area or domain, including strategy, interaction design, and delivery of high-quality experiences at scale
Demonstrated expertise in interaction design, information architecture, prototyping, service design, and usability evaluation
Strong systems-thinking mindset
Ability to communicate a clear point of view and influence senior stakeholders
Advanced degree in Design, HCI, or a related discipline, or equivalent experience leading UX for large-scale, multi-domain, or platform products
Experience designing for regulated, high-trust, or financial domains such as insurance, FinTech, payments, or health
Track record of defining and evolving UX strategy, design systems, conceptual models, and patterns across multiple surfaces, brands, markets, or business lines
Experience guiding teams through complex problem spaces using data, experimentation, and user research
Ability to incorporate AI-driven systems, tools, or workflows into user experiences and safely integrate and operate AI/ML-enabled solutions
Experience with partner ecosystems, policy or claims journeys, financial decision support, content design, accessibility, and design governance in environments with external review or approval

Benefits

Comp & perks

Flexibility, benefits, and support to do their best work
Inclusive and accessible recruiting experience
Accommodation or adjustment support during the application or recruiting process