Air Export Agent

Expeditors

. Assist the Manager and Supervisor with all aspects of the Air Export Department .

Posted 9/21/2026full-timeRemote • Kentucky • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing air export operations, ensuring compliance with regulations, and providing exceptional customer service. Proficient in coordinating shipments, vendor negotiations, and process improvements while fostering team development and communication.

Highest-signal resume keywords

Air Export Operations ManagementVendor Coordination and NegotiationCustomer Service ExcellenceProcess Improvement and ComplianceTeam Development and Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freight Process Flow ManagementDocument Preparation for International TransportationData Entry AccuracyBilling and Accounting Discrepancies ManagementKPI Monitoring

Soft Skills

Effective Interpersonal SkillsStrong Organizational SkillsProactive Communication

Tools & Technologies

ExcelWordOperating System for Data Entry

Certifications & Qualifications

Hazardous Materials Certification

Industry Keywords

AirlinesTrucking CompaniesInternational Export ShipmentsOperational Process StandardsCustomer Standard Operating Procedures

About the role

Key responsibilities & impact

Assist the Manager and Supervisor with all aspects of the Air Export Department
Ensure proper and timely movement of freight while providing exceptional customer service
Ensure smooth and timely freight process flow
Prepare documents for international transportation
Coordinate and negotiate rates with contracted vendors to procure space and services
Ensure accurate and timely client and vendor billing
Enter data accurately and timely into the operating system
Arrange customers' international export shipments
Maintain compliance with internal policies, Operational Process Standards, government regulations, and customer requirements
Review department process flow and identify efficiency improvements
Follow customer standard operating procedures according to the DLSOP
Work with the team to meet KPI standards
Monitor shipment reports to ensure customer satisfaction
Support overseas communications
Review Stat 1 and operational reports and update event codes
Audit files and help meet operating process standards
Build and maintain relationships with airlines, trucking companies, vendors, and customers
Evaluate vendors and implement corrective action plans where needed
Monitor accounts payable, billing, and accounting discrepancies
Assist with competitive pricing, new-business transitions, customer retention calls, and customer reviews
Develop and mentor team members and allocate workloads
Support new-hire training and ensure annual training standards are met
Communicate department goals and expectations
Promote productivity tools and implement system/process improvements
Promote the company's cultural attributes

Requirements

What you’ll need

2 years of industry specific qualification (country specific)
Good market and product knowledge
Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely to obtain positive results
Pro-active and strong organizational skills
Good computer skills, including Excel and Word
Hazardous Materials certification preferred
Fluent in English

Benefits

Comp & perks

Paid Vacation
Holiday Time
Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program
Bonus