Program Manager

Experlogix

. Partner with Product, Engineering, UX, and leadership teams to improve planning effectiveness and delivery predictability .

Posted 10/15/2026full-timeMontreal • CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Partner with Product, Engineering, UX, and leadership teams to improve planning effectiveness and delivery predictability
Facilitate backlog readiness reviews, dependency management sessions, release planning, and PI Planning events
Track cross-team dependencies, risks, blockers, and action items through resolution
Maintain visibility into work across multiple teams and communicate status, risks, and progress to stakeholders
Document and track commitments, decisions, and follow-up actions through completion
Support Product Managers and Product Owners with planning preparation and backlog quality
Ensure stories, features, and initiatives meet Definition of Ready standards
Validate clear, measurable, and testable acceptance criteria
Confirm appropriate UX engagement for initiatives involving user interface changes
Support Agile and scaled planning practices across multiple product lines
Coordinate planning logistics, meeting facilitation, schedules, and communication
Improve operating cadences and planning processes across teams
Maintain delivery dashboards and KPI reporting using Jira and related tooling
Monitor delivery predictability, throughput, lead time for changes, dependency aging, unplanned work, and flow metrics
Partner with Engineering Managers and Product leaders to improve data quality and reporting accuracy
Identify trends and provide actionable insights to leadership teams
Establish meeting standards including agendas, action items, decision logs, and ownership tracking
Evaluate recurring meetings and recommend efficiency improvements
Facilitate productive discussions and help teams resolve process-related obstacles
Assist with workflow improvements, operational standards, automation initiatives, and AI-assisted workflow enhancements
Document operating procedures, templates, governance models, and best practices
Promote consistency and scalability across Product and Engineering organizations

Requirements

What you’ll need

3+ years of experience in Program Management, Technical Program Management, Agile Delivery Management, Product Operations, or similar operational leadership roles
Experience supporting software development organizations utilizing Agile methodologies
Strong understanding of Kanban, SAFe, or other Agile frameworks
Experience facilitating planning sessions, backlog refinement, release planning, or PI Planning activities
Demonstrated ability to manage cross-functional initiatives involving Product, Engineering, UX, and business stakeholders
Exceptional organizational, facilitation, and communication skills
Experience with Jira and Agile planning tools
Ability to influence stakeholders without direct management authority
Strong analytical and problem-solving capabilities
Experience creating reports, dashboards, and operational metrics
Professionally fluent in English and French
Preferred: Experience in SaaS, enterprise software, ERP, CRM, CPQ, or related technology environments
Preferred: SAFe certification (SA, SPC, RTE, POPM, or equivalent)
Preferred: Experience with Jira Software, Jira Service Management, Confluence, and Appfire Flow
Preferred: Experience supporting multiple development teams within a scaled Agile environment
Preferred: Familiarity with Product Operations or PMO functions
Preferred: Experience implementing process improvements across engineering organizations
Preferred: Experience working with AI-assisted productivity or workflow automation initiatives

Benefits

Comp & perks

Hybrid work arrangement
Remote work option in the US
Opportunity to work from the Terrebonne office upon request