National Key Account Manager, Retail

. Represent Export Packers with some of the largest national retail customers and serve as the primary point of contact for all business matters.

Posted 10/23/2026full-timeBrampton • CanadaMid-LevelSenior💰 CA$120,000 - CA$150,000 per yearWebsite

Key responsibilities & impact

Represent Export Packers with some of the largest national retail customers and serve as the primary point of contact for all business matters.
Drive sales growth, profitability, and market share across assigned national accounts.
Develop and execute customer business plans supporting strategic, sales, and financial objectives.
Develop and execute growth initiatives for assigned retail accounts.
Lead customer negotiations, including annual agreements, pricing, promotional programs, and new product launches.
Negotiate contracts for private label and national brands while ensuring profitability and maintaining customer relationships.
Prepare and manage sales forecasts based on customer needs, sales trends, and promotional plans.
Build long-term relationships with key customer stakeholders and identify business expansion opportunities.
Collaborate with procurement, PD, QA, marketing, finance, and other cross-functional teams on customer programs, innovation sessions, product launches, and promotions.
Provide leadership and direction on account strategy, customer priorities, and market opportunities.
Keep the VP, Retail informed on customer performance, developments, competitive activity, and opportunities.
Monitor business performance, address gaps, capitalize on opportunities, and deliver sales results.
Contribute to the Retail division’s sales strategy and provide market intelligence on customer, category, and competitive trends.
Perform other duties as assigned.

What you’ll need

Post-secondary education in Business, Commerce, Marketing, or a related field.
5+ years of sales and account management experience in the Canadian food industry, with a strong preference for seafood, protein, frozen foods, or consumer packaged goods.
Proven experience managing national retail accounts and building relationships with major Canadian retail accounts.
Strong understanding of the Canadian retail landscape, including category reviews, promotional planning, and customer business planning.
Track record of delivering sales growth and managing customer profitability.
Experience negotiating annual agreements, pricing, promotions.
Strong business acumen with the ability to analyze sales performance, identify opportunities, and develop strategic solutions.
Excellent communication and relationship-buildings skills, ability to drive cross functional collaboration.
This position is based in a professional office setting, with work primarily performed at a desk using a computer, phone, and other standard office equipment.
A criminal background check is required for all candidates and will be conducted in the final stages of the hiring process.

Comp & perks