Director, Account Development

Express Employment International

. Lead a team of Account Development Consultants responsible for key accounts representing approximately $100 to $150 million in revenue .

Posted 10/28/2026full-timeOklahoma City • Oklahoma • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management and business development within the staffing industry, with a strong focus on client relationship management and performance metrics. Proven ability to lead teams, drive growth, and provide consultative solutions to complex client challenges.

Highest-signal resume keywords

Strategic Account ManagementBusiness DevelopmentPeople LeadershipExecutive-Level Relationship ManagementAnalytical Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Performance MetricsKPI TranslationClient Development StrategiesSales Opportunity ExpansionMarket Trend Analysis

Soft Skills

Strong Communication SkillsPresentation SkillsNegotiation SkillsInfluencing SkillsProblem-Solving Skills

Tools & Technologies

Training ProgramsImplementation ProcessesPerformance Management Tools

Industry Keywords

Staffing IndustryClient PartnershipsCross-Functional CollaborationFranchisee RelationsConsultative Client Partnership

About the role

Key responsibilities & impact

Lead a team of Account Development Consultants responsible for key accounts representing approximately $100 to $150 million in revenue
Partner with the Managing Director, Strategic Sales, to develop and execute strategic account strategies
Strengthen client partnerships, expand sales opportunities, and drive sustainable growth
Drive account growth through value-added services, products, and tools while expanding Express’s national footprint
Monitor economic, market, and industry trends to identify growth opportunities
Establish performance expectations and develop team accountability, collaboration, client satisfaction, and account growth
Provide franchisees, field teams, and HQ partners with training and coaching on account development strategies, implementation processes, programs, and tools
Build trusted relationships with clients, franchisees, field sales, and HQ stakeholders
Partner with senior client leaders to provide thought leadership, introduce solutions, resolve challenges, and strengthen client satisfaction
Lead quarterly and annual business reviews
Establish, monitor, and communicate key account performance metrics
Partner with Legal, Contracts, Compliance, and other stakeholders to ensure adherence to applicable requirements and company processes
Represent the organization at internal, client, and industry conferences and events

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience
At least 10 years of progressive experience in large or national account management, sales, or client development within the staffing industry
Strategic account management and business development acumen
People leadership, coaching, and performance management
Executive-level relationship management and consultative client partnership
Strong communication, presentation, negotiation, and influencing skills
Analytical and financial acumen, with the ability to translate KPIs and account performance into actionable insights
Strategic thinking and problem-solving skills with the ability to navigate complex client and business challenges
Strong cross-functional collaboration skills with the ability to align diverse stakeholders and lead through influence

Benefits

Comp & perks

Flexibility to work remotely one (1) day each week, based on business and department needs
In-person collaboration supporting teamwork, creativity, and connection