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Freight Broker – Independent Contractor
Express Group. Match shippers with transportation services to transport goods and vice versa .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in broker operations, including carrier sourcing, rate negotiation, and shipment coordination, while ensuring compliance with regulatory requirements. Proficient in maintaining accurate databases and effectively communicating with clients and transportation companies.
Highest-signal resume keywords
Broker ExperienceCarrier SourcingRate NegotiationShipment CoordinationOperations Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Carrier Database ManagementFreight Delivery CoordinationJob Creation and ClosureCarrier Insurance ManagementPerformance Review Completion
Soft Skills
Outstanding People SkillsSelf-MotivatedStrong Work Ethic
Tools & Technologies
Microsoft Office Suite
Certifications & Qualifications
CSEC or Equivalent
Industry Keywords
Freight DeliveryTransportation ServicesShipment TrackingPOD SubmissionClient Liaison
About the role
Key responsibilities & impact- Match shippers with transportation services to transport goods and vice versa
- Act as liaison between clients and transportation companies
- Ensure timely, cost-effective, and safe freight delivery
- Negotiate rates, track shipments, and resolve issues while adhering to regulatory requirements
- Locate suitable transportation carriers from origin to destination
- Build carrier databases through daily prospecting based on assigned locations
- Maintain carrier databases and update customer and carrier information
- Create loads under the correct customer category
- Accurately build and close jobs within the system
- Update carrier insurance data during setup
- Screen carrier reviews for unacceptable behaviors before onboarding
- Follow up on carrier payments
- Complete weekly carrier performance reviews and submit them to relevant personnel
- Ensure carriers submit PODs within customer-specified timelines
- Build manufacturer/distributor databases through daily prospecting
- Communicate shipment delays or setbacks to customers to minimize escalation
- Set up every driver using the required system
- Ensure carriers understand shipment tracking requirements when booking loads
Requirements
What you’ll need- 2+ years’ experience as a Broker
- Operations Management experience would be an asset
- 5 successful passes or more at CSEC or equivalent
- Diploma in a related field is preferred
- Good working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Protect company and customer information in accordance with company policies and procedures
- Self-motivated and able to work independently
- A strong work ethic
- Outstanding people skills
- Knowledge of carrier sourcing, rate negotiation, and shipment coordination