Account Coordinator

Eyes On Eyecare

. Serve as a day-to-day point of contact for clients, sponsors, and grantors on assigned programs .

Posted 11/10/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project coordination and client management, with a strong focus on CE/CME accreditation processes and event logistics. Proficient in utilizing project management tools and collaborative platforms to ensure timely execution and compliance.

Highest-signal resume keywords

Project CoordinationCE/CME Accreditation ManagementClient CommunicationEvent Logistics SupportExperience with ClickUp

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationCE/CME Documentation PreparationEvent ManagementData Collection and ReportingProcess Improvement

Soft Skills

Strong Organizational SkillsExcellent Written CommunicationDetail-OrientedAbility to Manage Multiple DeadlinesComfort in Fast-Paced Environments

Tools & Technologies

ClickUpZoomGoogle WorkspaceSlackSanity

Industry Keywords

HealthcarePharmaMedical EducationGrant-Funded EducationMLR Review Cycles

About the role

Key responsibilities & impact

Serve as a day-to-day point of contact for clients, sponsors, and grantors on assigned programs
Track creative assets, logos, booth content, session materials, approvals, and contracted deadlines
Coordinate asset intake and review; flag brand safety, specification, or compliance issues
Set up and maintain projects, tasks, and timelines in ClickUp
Maintain accurate records of commitments, deliverable status, and client communications
Support onboarding of new clients and sponsors
Support project management of approved accredited-education grants
Prepare CE/CME documents and manage accreditation paperwork
Submit CE/CME materials to COPE, ARBO, and accreditation partners and follow up on issues
Coordinate faculty and KOL outreach logistics, credentials, disclosures, headshots, slide decks, and payment status
Set up and test the CE/CME Hub, including pre- and post-test configurations
Respect the firewall between grant-funded education and commercial programs
Build registration landing pages and event pages in Sanity
Enter event features such as notifications, polling questions, raffle items, and sponsor booths
Send speaker invitations, calendar invites, reminders, and PIP assets; convert slide decks to attendee PDFs
Build FAQ pages and HubSpot support chatbots
Support event-day operations by monitoring chat and troubleshooting attendee issues
Coordinate with the video/livestream team on pre-recordings, tech checks, and speaker information
Provide logistics support for in-person programs as needed
Traffic sponsored articles, video, email, display, and social deliverables between clients and internal teams
Collect and route client feedback and approval rounds, including MLR review cycles
Confirm campaign assets meet specifications and launch dates; track flights and flag delivery risks
Compile post-program reports with registration, attendance, engagement, CE completion, and campaign performance data
Support learning outcomes data collection
Maintain internal reporting trackers and the Source of Truth
Join kickoffs, dry runs, and post-mortems
Maintain process documentation, checklists, and playbooks
Identify process improvements and use AI tools to work more efficiently

Requirements

What you’ll need

Authorized to work in the United States and based in the US
2+ years of experience in account coordination, event coordination, project coordination, or a similar role
Experience working with external clients, sponsors, or partners in a professional capacity
Strong organizational skills; able to manage many deadlines across multiple projects at once
Excellent written and verbal communication with clients, speakers, faculty, and internal teams
Detail-oriented, with a track record of accurate, thorough execution
Experience with project management tools (ClickUp or similar)
Proficiency with Zoom, Google Workspace, Slack, and collaborative tools
Comfort in a fast-paced, remote-first environment
Availability for select evenings and weekends for live event support
Embraces AI and LLM tools in daily workflows
Preferred: Experience in healthcare, pharma, eyecare, or medical education
Preferred: Familiarity with CE/CME accreditation (COPE, ARBO, ACCME) or grant-funded education workflows
Preferred: Experience at a healthcare marketing agency, medical communications company, or B2B media publisher
Preferred: Experience trafficking sponsored content or digital campaigns, including MLR review cycles
Preferred: Experience supporting virtual or hybrid events, ideally with CMS page builds (Sanity, Cvent, ON24, or similar)
Preferred: Experience with HubSpot and client-facing reporting
Preferred: Experience coordinating speakers, faculty, or KOLs

Benefits

Comp & perks

Full-time employment
Remote-first work environment
Occasional evenings and weekends around major events