Senior Product Designer, Restaurant Partner Self-Service

ezCater

. Own the supplier self-service experience end to end for restaurant partners .

Posted 9/29/2026full-timeBoston • Massachusetts • United StatesSenior💰 $146,000 - $187,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product and UX design, focusing on creating user flows, wireframes, and prototypes while ensuring consistency and accessibility within a design system. Proven ability to collaborate across teams and influence product direction through strong storytelling and communication skills.

Highest-signal resume keywords

Product DesignUX DesignFigma ProficiencyDesign System ContributionCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Flow DesignWireframingPrototypingVisual DesignComplex Customer Journey Design

Soft Skills

StorytellingCommunication SkillsFeedback SeekingFacilitation Skills

Tools & Technologies

Figma SuiteClaude DesignAI-Powered Prototyping Tools

Industry Keywords

Supplier Self-Service ExperienceRestaurant PartnersPerformance ManagementIssue ResolutionHigh-Friction Supplier Actions

About the role

Key responsibilities & impact

Own the supplier self-service experience end to end for restaurant partners
Design tools and flows for managing menus, availability, business information, performance, and issue resolution
Partner with Product, Analytics, UX Research, Supply Operations, and Engineering to identify high-friction supplier actions
Design self-service alternatives and determine when UI, new functionality, policy changes, or structural changes are needed
Design for independent restaurants, multi-location partners, and enterprise partners
Create user flows, wireframes, high-fidelity mockups, and prototypes
Contribute to and advocate for the design system, ensuring consistency, scalability, and accessibility
Facilitate workshops, critiques, and working sessions across disciplines
Use AI-powered tools for prototyping and research synthesis and help the broader team adopt them

Requirements

What you’ll need

5+ years of experience as a product designer, UX designer, interaction designer, or similar role, with accompanying experience in visual/graphic design
Comfort designing systems across complex customer journeys, edge cases, and future functionality
Ability to independently identify opportunities, frame ambiguous problems, and influence product direction
Track record of shaping team priorities and solving clearly framed problems with measurable outcomes
Ability to provide and seek clear, constructive feedback
Proficiency with the Figma suite, Claude design, and prototyping tools
Experience designing with and contributing to a robust design system
Detailed portfolio showing the process from discovery through launch and iteration, plus customer and business impact
Strong storytelling and communication skills for explaining complex flows and tradeoffs to technical and non-technical partners
Collaboration and facilitation skills
Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events
ezCater does not sponsor applicants for work visas or legal permanent residence

Benefits

Comp & perks

Market competitive salary
Stock options
12 paid holidays
Flexible PTO
401K with ezCater match
Health, dental, and FSA
Long-term disability insurance
Mental health and family planning resources
Remote-hybrid work from home, the Boston office, or a mixture of both
Career growth opportunities
Work/life harmony
Employee meal program when in the office
Responsibility and autonomy