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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced analytical skills for data extraction and analysis, alongside expertise in loss prevention and asset protection processes. Proficient in conducting investigations, managing reports, and ensuring compliance with regulatory standards.
Highest-signal resume keywords
Loss Prevention ExperienceAdvanced Analytical SkillsInvestigative Interviewing TechniquesBilingual Communication SkillsWicklander & Zulawski Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisException ReportingOperational AssessmentsInventory ManagementCCTV MonitoringRegulatory ComplianceIncident InvestigationClaims ReportingProcess ImprovementPOS Terminal Data Input
Soft Skills
Communication SkillsInterpersonal SkillsTime ManagementOrganizational SkillsAttention to Detail
Tools & Technologies
Database Management SoftwareReporting DashboardsScorecardsExcelWord
Certifications & Qualifications
Wicklander & Zulawski CertificationCFI Certification
Industry Keywords
Asset ProtectionLoss PreventionCriminal JusticeBureau of Alcohol Tobacco and Firearms RegulationsConsumer Credit Commission RegulationsPawn and PDL Regulations
About the role
Key responsibilities & impact- Support field and corporate operations execution of asset protection processes
- Conduct analysis-based investigations and recovery of losses within an assigned region
- Liaise with external and internal partners to mitigate and prevent further losses
- Communicate and report asset protection-related data across the organization
- Produce investigations using exception reporting, key metric financials and CCTV
- Administer and maintain databases and software for exception management, operational assessments, investigations/recovery, and inventory/shrink reporting
- Communicate asset protection controls and policies
- Conduct operational and regulatory assessments and provide documentation and reporting of findings
- Manage AP reports, dashboards, scorecards, and exception metrics
- Inform senior management and stakeholders of data and trends indicating asset loss risks
- Use internal and external data to determine business value and focus resources on high-return efforts
- Manage restitution efforts and claims reporting
- Review internal controls and adherence to policies and procedures affecting store assets
- Conduct training, monitor cash variances, and ensure resolution
- Reduce inventory shrinkage through partnerships with Operations and security-equipment issue follow-up
- Investigate and resolve incidents, identify causes and vulnerabilities, and mitigate repeat incidents
- Review exception reporting tools to identify negative trends
- Execute company and AP initiatives, policies, and procedures
- Conduct review meetings with Regional Operations Directors and District Managers
- Identify shrinkage vulnerabilities and develop solutions
- Report internal deficiency trends and develop corrective solutions
- Ensure timely completion of internal investigations and compliance with investigation policies
- Investigate unethical activity and report findings to management
- Collaborate with Operations and Human Resources on responses to unethical activity
- Analyze AP investigation results and recommend process and procedure improvements
- Assist with other projects assigned by the Director of Asset Protection
Requirements
What you’ll need- 5 years loss prevention/asset protection/criminal justice experience
- Advanced analytical skills, including ability to extract, aggregate, normalize and mine data sets for analysis
- Bachelor’s degree in a related field
- Wicklander & Zulawski or Reid Certification preferred
- CFI preferred
- Demonstrated knowledge of investigative interviewing and interrogation techniques
- Demonstrated knowledge of Bureau of Alcohol Tobacco and Firearms rules and regulations concerning firearms
- Demonstrated knowledge of Office of Consumer Credit Commission rules and regulations
- Demonstrated knowledge of federal and state Pawn and PDL rules and regulations
- Demonstrated communication and interpersonal verbal and written skills
- Time management and organizational skills
- Attention to detail and accuracy
- Demonstrated ability to use PC, including data input into a POS terminal, Word and EXCEL
- Compliance with EZCORP driving policy
- Bilingual preferred
Benefits
Comp & perks- Competitive compensation and benefits
- Ground Floor opportunity with a start-up, purpose-driven mentality
- Innovative and agile problem solving culture