Senior Delivery Lead, Enterprise Programs

EZCORP

. Lead end-to-end delivery of enterprise-scale programs, defining structure, governance, charters, milestones, risk frameworks, and executive reporting .

Posted 9/23/2026full-timeRemote • MexicoSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading enterprise-scale program delivery, including program financial management, change management strategies, and multi-site technology rollouts. Proficient in managing cross-functional teams and stakeholder engagement across diverse geographies and regulatory environments.

Highest-signal resume keywords

Program ManagementChange ManagementFinancial ManagementBilingual Proficiency in English and SpanishEnterprise Platform Migration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program DeliveryData MigrationBudgetingVendor GovernanceStakeholder ManagementRisk ManagementMulti-Site RolloutsIntegration PlanningAgile Delivery FrameworksTesting and Go-Live

Soft Skills

Cross-Functional LeadershipRelationship BuildingCommunicationProblem SolvingAccountability

Tools & Technologies

AI-Powered Project Management ToolsPredictive AnalyticsDelivery Intelligence Platforms

Certifications & Qualifications

PMPPgMPProsci Change Management Certification

Industry Keywords

ERPHCMFinancial SystemsRetailFinancial ServicesSpecialty LendingMulti-Unit Service IndustriesM&A IntegrationsDistributed OperationsRegulatory Environments

Tech Stack

Tools & technologies

ERPPMP

About the role

Key responsibilities & impact

Lead end-to-end delivery of enterprise-scale programs, defining structure, governance, charters, milestones, risk frameworks, and executive reporting
Own integrated program plans across workstreams, mapping dependencies, critical paths, and milestone dates
Establish and run steering committees, workstream coordination, RAID management, escalation protocols, and status reporting
Drive accountability across cross-functional workstream owners
Manage program financials, including budgets, SOW governance, and forecast-to-actual variance
Support vendor and third-party governance, SOW development, deliverables, contract compliance, and performance reviews
Lead enterprise platform migration and integration programs involving ERP, HCM, financial systems, and operational technology
Oversee data migration, testing, cutover sequencing, and post-go-live stabilization
Manage multi-site technology deployments across retail or branch locations, including provisioning, hardware coordination, scheduling, staff training, and phased rollout execution
Partner with PMs, IT leadership, and solution architects on scalable technical decisions aligned with the enterprise roadmap
Develop and execute change management strategies, including impact assessments, communications, training, resistance management, and adoption measurement
Design role-based training and communication plans for corporate, field, and regional teams
Coordinate program activities across US and Latin American geographies, bridging time zones, languages, regulations, and operational norms
Conduct meetings and stakeholder sessions in English and Spanish as required
Build relationships with regional and country-level leadership to secure alignment and buy-in
Provide executive-quality status reporting to the EPMO Director, senior leadership, and steering committees
Manage stakeholder expectations and escalate risks, issues, and decisions requiring leadership intervention

Requirements

What you’ll need

8+ years of program or project management experience delivering large-scale integration, migration, or transformation programs
Experience leading enterprise platform implementations or migrations (ERP, HCM, financial systems, or similar), including data migration, testing, and go-live
Experience managing multi-site technology rollouts across 50+ locations in retail, branch, or other distributed operations
Strong technical background with the ability to engage credibly with IT partners
Proven change management experience across large, distributed, multilingual workforces
Experience managing programs across multiple countries, regulatory environments, and cultures, especially in the US and Latin America
Required bilingual proficiency in English and Spanish, with the ability to lead meetings, present to executives, review documentation, and manage stakeholders in both languages
Strong financial management skills, including budgeting, vendor governance, CapEx/OpEx tracking, and business case management
Experience in retail, financial services, specialty lending, or other multi-unit service industries preferred
Bachelor's degree in information technology, business, or a related field required
PMP, PgMP, or equivalent program management certification
Experience with M&A integrations or large migrations: post-close integration planning and execution
Experience with SAFe, Scrum, or other Agile delivery frameworks in an enterprise setting
Prosci or equivalent change management certification
Familiarity with AI-powered project management tools, predictive analytics, or delivery intelligence platforms

Benefits

Comp & perks

Competitive compensation and benefits
Ground Floor opportunity with a start-up, purpose-driven mentality
Innovative and agile problem-solving environment