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Senior Specialist, Supply Chain Operations, Logistics
F45 Training. Maintain priorities and workload so order processing, purchase order issuance, and franchisee support remain on schedule.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supply chain operations, logistics, and vendor management, with a strong focus on order processing, inventory monitoring, and financial forecasting. Proficient in maintaining service levels and communication with franchisees and internal stakeholders.
Highest-signal resume keywords
Supply Chain OperationsVendor ManagementInventory MonitoringDemand PlanningERP System Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingPurchase Order IssuanceInventory ReconciliationCash-Need ForecastingContract ComplianceLogistics CoordinationDelivery TrackingSLA ManagementForecasting FundamentalsEquipment Fulfillment
Soft Skills
Strong Communication SkillsCustomer SupportProblem Resolution
Tools & Technologies
ERP SystemNetSuite
Industry Keywords
FranchisingMulti-Unit EnvironmentHealth & WellnessConsumer Durables
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Maintain priorities and workload so order processing, purchase order issuance, and franchisee support remain on schedule.
- Own and refine day-to-day supply chain processes, including order intake, warehouse handoffs, and delivery tracking.
- Escalate systemic issues and recommended fixes to the Vice President.
- Maintain the operating playbook for carrier delays, vendor shortages, and customs holds; lead immediate responses.
- Hold vendors, warehouses, and freight partners accountable to service levels.
- Execute replenishment plans for equipment packs and components; place and track purchase orders against forecasts and studio opening schedules.
- Monitor inventory across warehouses and storage locations, identifying aging, excess, or at-risk stock.
- Coordinate phase-in and phase-out of inventory for new product introductions.
- Track non-standard fulfillment situations, including franchise resales, transfers, and equipment reallocations.
- Reconcile purchase orders, receiving records, and vendor invoices with Accounting.
- Provide inventory status, location, and cost information for valuation and capitalization.
- Prepare rolling cash-need estimates for production, freight, and duty payments.
- Maintain transaction documentation for audit requests.
- Manage vendor relationships, pricing, lead times, delivery issues, and quality issues.
- Track vendor performance against SLAs and MSAs; support vendor onboarding and risk reviews.
- Serve as primary contact for franchisee equipment questions and escalations.
- Communicate shipping delays and supply constraints to franchisees and internal stakeholders.
- Coordinate equipment delivery with studio opening timelines alongside Onboarding Operations and Real Estate.
- Track service-level KPIs and address root causes of recurring issues.
- Contribute to franchisee-facing FAQs and order-status guidance.
Requirements
What you’ll need- 2 - 4 years of direct supply chain operations, logistics, or fulfillment experience.
- Experience in a franchise, multi-unit, or distributed network environment is a strong plus, particularly managing equipment fulfillment or physical goods delivery to end operators.
- Working knowledge of demand planning and forecasting fundamentals (e.g., moving averages, seasonality adjustments).
- Experience supporting day-to-day vendor relationships, purchase orders, and basic contract/SLA compliance.
- Preferred, but not required: Solid financial acumen, with experience supporting cash-need forecasting and PO/invoice/receiving reconciliation.
- Preferred, but not required: Hands-on experience with an ERP system, ideally NetSuite; comfortable with procure-to-pay workflows.
- Strong communication skills and experience supporting internal or external customers (e.g., franchisees) through order status and issue resolution.
- Familiarity with franchising.
- Preferred but not required: fitness, health & wellness, or consumer durables industries experience.
- Bachelor's degree in Supply Chain Management, Business, Operations, or a related field preferred.
Benefits
Comp & perks- Medical, Vision and Dental benefits
- Competitive salary, based on experience
- 401(k) with company match
- Flexible PTO
- Generous parental leave
- Casual dress and laid-back work environment
- Full membership to on-site FS8 and F45
- Beautiful office with lots of parking :)