F45 Training

Supply Chain

• Maintain priorities and workload so order processing, purchase order issuance, and franchisee support remain on schedule.
• Own and refine day-to-day supply chain processes, including order intake, warehouse handoffs, and delivery tracking.
• Escalate systemic issues and recommended fixes to the Vice President.
• Maintain the operating playbook for carrier delays, vendor shortages, and customs holds; lead immediate responses.
• Hold vendors, warehouses, and freight partners accountable to service levels.
• Execute replenishment plans for equipment packs and components; place and track purchase orders against forecasts and studio opening schedules.
• Monitor inventory across warehouses and storage locations, identifying aging, excess, or at-risk stock.
• Coordinate phase-in and phase-out of inventory for new product introductions.
• Track non-standard fulfillment situations, including franchise resales, transfers, and equipment reallocations.
• Reconcile purchase orders, receiving records, and vendor invoices with Accounting.
• Provide inventory status, location, and cost information for valuation and capitalization.
• Prepare rolling cash-need estimates for production, freight, and duty payments.
• Maintain transaction documentation for audit requests.
• Manage vendor relationships, pricing, lead times, delivery issues, and quality issues.
• Track vendor performance against SLAs and MSAs; support vendor onboarding and risk reviews.
• Serve as primary contact for franchisee equipment questions and escalations.
• Communicate shipping delays and supply constraints to franchisees and internal stakeholders.
• Coordinate equipment delivery with studio opening timelines alongside Onboarding Operations and Real Estate.
• Track service-level KPIs and address root causes of recurring issues.
• Contribute to franchisee-facing FAQs and order-status guidance.

Senior Specialist, Supply Chain Operations, Logistics